Inventory & Operations Manager

Embarc•Colusa, CA

About The Position

Embarc is seeking an experienced, self-motivated, and organized leader to serve as a full-time Inventory & Operations Manager at its cannabis dispensary. The role primarily oversees inventory functions while also managing store operations, leading the team, and supporting the customer experience. It requires strong leadership, organizational skills, and compliance with company policies and state regulations. The manager leads inventory intake, counts, pricing, transfers, recalls, stocking, audits, replenishment, vendor relationships, reporting, and compliance. The role also supervises daily store operations, including opening and closing, cash handling, and merchandising; mentors and coaches team members; and leads the front-of-house team to deliver an exceptional customer and employee experience and exceed sales goals. The position is full-time and exempt. Evening, weekend, and holiday shifts are required according to business needs. The store is open 365 days a year.

Requirements

Experience with the METRC Track and Trace system (required).
Experience with the Treez POS system (required).
At least two years of management or supervisory experience in retail or operations.
Experience with computerized inventory and compliance systems.
Strong leadership and communication skills with staff and vendors.
Deep understanding of inventory control and compliance procedures.
Highly organized, detail-oriented, and able to prioritize multiple responsibilities.
Ability to lead and motivate a team in a fast-paced retail environment.
Proficiency in retail systems, compliance software, and reporting tools.

Responsibilities

Lead inventory intake, counts, pricing, transfers, recalls, stocking, and compliance.
Maintain accurate inventory counts and records in METRC and POS systems.
Conduct recurring audits, spot checks, and cycle counts.
Anticipate demand and manage reorder levels for non-cannabis supplies.
Develop and maintain vendor relationships.
Prepare, analyze, and act on inventory reports.
Ensure compliance with state and local cannabis regulations.
Supervise daily store operations to promote efficiency and compliance.
Oversee opening and closing procedures, cash handling, and merchandising.
Support implementation of company policies, legal regulations, and operational improvements.
Act as a PPSO as needed.
Mentor, train, and coach team members, fostering learning, development, and accountability.
Serve as a key point of contact between store management and staff.
Understand and follow the Collective Bargaining Agreement governing hourly team members.
Build a culture aligned with the organization's core values and champion change.
Use critical problem-solving skills to make store decisions.
Lead the front-of-house team to create an exceptional customer and employee experience and exceed sales goals.
Engage with customers on the sales floor, answer questions, and recommend products as needed.
Build customer retention using company loyalty programs.
Safely lift and carry up to 35 lbs.