Responsible for all aspects of Jewelry and Timepiece returns; process receipts in an accurate and timely manner for Retail, Wholesale, Ecommerce returns and consignment merchandise. Verify receipts and discrepancies and identifying all items received. Ensure all returns are processed promptly and appropriately within the time frame given. Keep track through Oracle and Salesforce of all requested priority returns. Responsible for proper identification and tagging of all returned merchandise. Open packaging and separate all inbound returns in an organized manner; simultaneously verifying the contents against packing slips. Responsible for the appropriate sorting of the return product, verifying that all items are sorted and match the corresponding paperwork. Accept direction, goals and priorities from the supervisor and manager. Work closely with supervisor reviewing daily priorities and issues relating to returns. Keep area neat, clean and all paperwork organized and filed accordingly. Recommend improvements/enhancements as required by supervisor. Effectively communicate updates, concerns and problems to supervisor and manager.
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Career Level
Entry Level
Education Level
High school or GED