Inventory Control Supervisor - Returns

Ben E. Keith Company • Fort Worth, TX

1d

About The Position

At Ben E. Keith Company, the Inventory Control Supervisor - Returns provides direct leadership and oversight of the returns operation. The role ensures accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory, and maintains inventory integrity through proper disposition, tracking, and reporting of returned product. It supports warehouse productivity, inventory control compliance, food safety, and operational efficiency, while partnering with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.

The position supervises and develops returns employees through coaching, training, accountability, and performance management. It monitors operational metrics, identifies process improvements, investigates inventory discrepancies and driver return exceptions, coordinates staffing and workloads, and maintains accurate returns and inventory documentation. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Minimum 1 year of supervisory experience.
• Minimum 1 year of food distribution experience.
• Strong background in warehouse operations, inventory control, and product accountability.
• Proficiency with warehouse management systems, Microsoft Excel, and operational reporting.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced distribution environment while maintaining attention to detail and accuracy.
• Able to read product lists and packages.
• Able to stoop, kneel, crouch, and bend; stand and walk for long periods; repetitively lift; and handle product weighing up to 100 pounds.
• Ability to learn to operate heavy warehouse equipment, such as electric pallet jacks and forklifts.
• Must have normal use of shoulders, arms, wrists, hands, feet, and legs.
• Must be able to work in varying warehouse temperature zones and shifts.

Responsibilities

• Provide direct leadership and oversight of the returns operation.
• Ensure accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory.
• Maintain inventory integrity through proper disposition, tracking, and reporting of returned product.
• Support warehouse productivity, inventory control compliance, food safety, and operational efficiency.
• Partner with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.
• Supervise and develop returns employees through coaching, training, accountability, and performance management.
• Monitor daily operational metrics and identify opportunities for process improvement.
• Ensure compliance with company policies, food safety standards, inventory procedures, and workplace safety requirements.
• Investigate and resolve inventory discrepancies, damages, and driver return exceptions.
• Provide staffing, scheduling, and workload coordination to meet operational demands.
• Maintain accurate documentation and reporting for returns and inventory activities.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) with company match
• 100% company-paid profit sharing
• Paid time off and holidays
• Wellness resources
• Employee Assistance Program (EAP)
• Educational assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed