Inventory Control Supervisor

DHL Supply Chain•Memphis, TN

2d•Onsite

About The Position

The Inventory Control Supervisor provides guidance and coordinates the daily activities of the non-exempt Inventory Control Team to maintain accurate inventory records in line with client service level agreements. The role assists site Inventory Control and Operations Leadership, as well as Operations Peers, in assessing inventory inaccuracies and recommending corrective actions to support continuous process improvement and operational excellence. The supervisor monitors and timely reports customer inventory-control accuracy and shrink requirements under contractual agreements and service level agreements. The role maximizes site inventory-process and system performance to protect customer inventory, maintain accuracy between physical inventory and customer records, and ensure proper use of information technology. The supervisor provides documentation to customers and appropriate financial-statement or regulatory auditors, supports a safe, secure, clean, and fair work environment, conducts associate performance reviews and development and succession planning, communicates and enforces company policies, and ensures associates receive appropriate training and tools.

Requirements

High school diploma required.
Four years of experience required.
Knowledge of systems such as JDA, Manhattan, WMS, DMPLUS, or SAP required.

Nice To Haves

Bachelor's degree preferred, or equivalent.
Some knowledge of inventory control preferred.

Responsibilities

Guide and coordinate the daily activities of the non-exempt Inventory Control Team to maintain accurate inventory records in accordance with client service level agreements.
Assist site Inventory Control and Operations Leadership and Operations Peers in assessing inventory inaccuracies and recommending corrective actions.
Monitor and timely report customer inventory-control accuracy and shrink requirements under contractual agreements and service level agreements.
Maximize site inventory-process and system performance to ensure customer inventory is cared for and controlled, records are accurate, and information technology is properly utilized.
Provide required documentation to customers and to customer financial-statement or appropriate regulatory auditors in support of compliance requirements.
Ensure a safe, secure, clean, and fair work environment for associates.
Conduct associate performance reviews and develop individual development and succession plans.
Communicate, administer, and enforce company policies at appropriate levels.
Ensure associates have proper training and access to the tools needed for their assigned work.