Inventory Control Specialist

Tractor Supply Company•Maryville, TN

19d•Onsite

About The Position

The Inventory Control Specialist supports store operations by managing inventory control, receiving accuracy, and compliance routines in partnership with the Store Operations Manager. The role carries out receiving, inventory adjustment and reconciliation, transfers, buybacks and returns to vendors (RTV), compliance tasks, and reporting. It also provides customer service, assists with store operations, and operates equipment as needed. The position is non-sedentary and generally works indoors, with duties also taking place in outdoor areas and in adverse weather. Shifts vary by store, are generally at least four hours, and may exceed eight hours.

Requirements

Must be at least 18 years of age.
Must possess a valid driver's license.
Must be able to read, write, and count accurately, regardless of education level.
Must be able to perform duties with or without reasonable accommodation, including moving merchandise weighing up to 50 pounds and pushing or pulling merchandise weighing up to 2,000 pounds with appropriate material-handling equipment.
Must be able to operate a forklift and other store equipment safely, properly, efficiently, and accurately; perform frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and ladder climbing; and move throughout the store for an entire shift.
Must be able to handle and be in contact with birds/poultry.
Must have the physical and mental ability to move throughout store and outdoor areas quickly and safely and access all store areas.
Must be able to communicate effectively in writing and verbally with team members and customers, process information and merchandise through the point-of-sale system, and complete required training.

Nice To Haves

Shipping and receiving experience.
Retail experience and/or knowledge of farming, ranching, pets/equine, or welding.
Basic computer skills or experience.
Basic math skills.
Strong interpersonal skills and the ability to resolve issues ethically and with minimal conflict.
High school diploma or equivalent.

Responsibilities

Maintain regular and predictable attendance and work scheduled shifts, including varied hours, days, nights, weekends, and overtime as business needs dictate.
Deliver Legendary Customer Service using the GURA approach: greet customers, uncover their needs and wants, recommend product solutions, and ask to add value while appreciating the customer.
Reinforce customer-service behaviors through customer engagement, team-member coaching, and accountability for execution.
Complete forklift and propane inspections and key propane use as required.
Pull morning OMNI orders and support BOPIS/OMNI reconciliation routines; complete BOPIS and BODFS Reconciliation Reports to company standards.
Receive Direct POs, Mixing Center and Bulk Center freight, and DC receiving transfers, including new and open transfers.
Key trucks, execute truck unload plans, stage totes for the Freight Team Leader, and complete Loader Feedback Surveys.
Stock and tag direct-vendor freight, front/sidelot DC freight, and leather footwear according to process standards; create Fill to Capacity picklists for the Freight Team as assigned.
Key inventory adjustments and correct or adjust inventory discrepancies according to company processes and Store Operations Manager direction.
Review the Negative On Hand Report and complete required follow-up; review and execute buybacks and RTV processes.
Check ACT for assigned tasks and complete receiving, inventory, and compliance actions.
Key daily defectives, print the Summary Report, and submit it to the Store Operations Manager.
Complete Fire Extinguisher sign-off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous-waste disposal requirements.
Complete monthly food-expiration reviews for Feed/Food and Registers.
Check the High Dollar List and locate and label Rainchecks, BOPIS DC Transfer, and Subscription items.
Process UPS/FedEx shipments, freight claims, used-oil recycling, and used-tire recycling where applicable.
Complete Layaway, Special Order, Raincheck, INR, RGO, Open and New Transfers In, and Verify Ship to Store orders reviews.
Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
Operate forklifts, balers, cash registers/computers, and other equipment as needed; assist customers with loading purchases.
Complete related documentation accurately and promptly, obtain licenses or certifications as needed, and perform other assigned duties.
Promote a safe and productive work environment and follow company safety training and guidelines.
Travel as required in support of district needs and successfully complete required training and certifications.