Inventory Control Manager

Mid South Food Bank•Memphis, TN

9d•$50,000 - $60,000

About The Position

The Inventory Control Manager is responsible for the accuracy, integrity, and strategic management of inventory across Mid-South Food Bank operations. The role oversees inventory controls, cycle-count programs, receiving accuracy, inventory reconciliation, system administration, and reporting. It works collaboratively with Finance, Food Resource, Transportation, Warehouse Operations, and Agency Services to ensure inventory records accurately reflect product movement, support regulatory compliance, and maximize food-resource availability. The position supports operational efficiency, financial accountability, food safety compliance, and organizational stewardship. The manager develops and maintains inventory programs, monitors and reconciles transactions, investigates variances, and establishes accuracy benchmarks. The role also leads inventory strategy and planning, including product utilization, inventory levels, transfers, storage utilization, and equitable allocation. It helps ensure compliance with Feeding America standards, USDA requirements, food safety regulations, and organizational policies; maintains transaction documentation and audit trails; and supports audits and inspections. The position serves as the primary administrator for inventory functions in NAV/Ceres and related systems, ensuring accurate and timely transactions and providing reports and dashboards to leadership. It directs and develops inventory personnel and cross-functional colleagues, establishes training and standard operating procedures, and promotes accountability, continuous improvement, collaboration, and ethical stewardship. Work takes place in professional offices and warehouse settings, including cooler and freezer areas. The role routinely interacts with warehouse and transportation staff, Finance, donors, partner agencies, auditors, and regulatory representatives. Periodic travel between facilities may be required.

Requirements

High school diploma or GED required.
At least three years of progressive experience in inventory management, supply chain, warehousing, or logistics leadership.
Experience administering inventory management systems and conducting inventory audits.
Strong proficiency in Microsoft Excel, inventory reporting tools, and warehouse management software.
Knowledge of inventory forecasting, replenishment, and inventory optimization practices.
Strong analytical, organizational, and communication skills.
Ability to stand, walk, climb, and lift materials up to 50 pounds.
Inventory control and inventory management expertise.
Data analysis and inventory reporting skills.
Process improvement and continuous improvement capabilities.
Audit preparation and compliance management skills.
Root cause analysis and problem-solving skills.
Organizational planning and resource management skills.
Cross-functional collaboration and communication skills.
Operational accountability and attention to detail.
Team leadership and employee development skills.
Strategic thinking and decision-making skills.

Nice To Haves

Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.
Experience with NAV, Ceres, or related ERP systems.
Nonprofit food banking, food distribution, or Feeding America network experience.
Knowledge of USDA commodity programs, food safety requirements, and inventory compliance standards.

Responsibilities

Develop, implement, and maintain inventory control programs that ensure accurate records and system integrity.
Oversee cycle counts, inventory audits, physical inventories, and reconciliation processes.
Investigate inventory variances and coordinate corrective actions with operational departments.
Monitor transactions to ensure receiving, transfers, adjustments, allocations, and distributions are recorded accurately.
Establish and maintain inventory accuracy benchmarks and performance metrics.
Ensure product movement complies with internal controls and inventory procedures.
Develop and execute strategies to maximize product utilization, minimize loss, and improve inventory turnover.
Collaborate with Food Resource Development, Purchasing, and Warehouse Operations to maintain appropriate inventory levels and storage utilization.
Analyze inventory trends and recommend improvements to service levels, accuracy, and operational efficiency.
Coordinate planned inventory transfers between facilities and storage locations.
Facilitate allocation strategies that support equitable product distribution among partner agencies and programs.
Ensure inventory practices comply with Feeding America standards, USDA requirements, food safety regulations, and organizational policies.
Maintain accurate documentation and audit trails for inventory transactions.
Collaborate with Quality Assurance and Warehouse leadership on product rotation using FIFO principles.
Monitor product aging, expiration dates, and inventory conditions to reduce spoilage and shrinkage.
Support internal and external inventory audits and regulatory inspections.
Administer inventory management functions in NAV/Ceres and related systems, ensuring transactions are accurate and timely.
Develop and maintain inventory reports, dashboards, and performance indicators for leadership.
Report on inventory accuracy, shrink, product aging, inventory turns, and operational performance.
Identify opportunities for process automation and continuous improvement in inventory systems.
Direct, coach, develop, and support inventory personnel and cross-functional team members involved in inventory processes.
Foster accountability, accuracy, continuous improvement, and operational excellence.
Establish training programs and standard operating procedures for inventory control and inventory systems.
Promote collaboration among receiving, warehouse, transportation, Finance, and Agency Relations.
Model professional conduct, sound decision-making, and ethical stewardship of organizational resources.
Conduct inventory audits throughout warehouse facilities and travel between facilities when required.