Inventory Control Manager II

DHL Supply Chain•Annville, PA

3d•Onsite

About The Position

The Inventory Control Manager II provides senior leadership, direction, and strategy for the Inventory Control team to support commercial and operational deliverables under the client service agreement. The role develops customer relationships and operational partnerships, promotes continuous improvement and operational excellence, and sets strategic direction for supply chain and solution initiatives related to inventory control and planning. It develops approaches to analyze inventory data and proactively anticipate and mitigate risks involving inventory control and client assets, while ensuring compliance with inventory-control KPIs. The role supports accurate, accountable inventory management and reporting, including maintaining the right product in the right place at the right time, meeting customer demand and service-level agreements, and ensuring appropriate accounting for client assets. It monitors customer inventory accuracy and shrink requirements, optimizes site inventory processes and systems, and provides documentation to customers and auditors for compliance purposes. The manager is also responsible for site associates, including maintaining a safe, secure, clean, and fair work environment; managing hourly and exempt associates; conducting performance reviews and development and succession planning; enforcing company policies; and managing turnover.

Requirements

Bachelor's degree or equivalent.
At least 4 years of inventory control experience.
At least 3 years of logistics industry experience.
At least 3 years of management experience; unit-pick environment and large-company experience are preferred.
At least 1 year of client relationship, staff management, and objective-setting experience.
Staff management and objective-setting experience.
Experience developing and reporting metrics across cross-functional leadership.
Knowledge of systems such as JDA, Manhattan WMS, DMPLUS, or SAP.
Knowledge of Microsoft Office applications.
Excellent written and verbal communication skills, with attention to the audience.

Nice To Haves

Management experience in a unit-pick environment.
Management experience at a large company.

Responsibilities

Provide senior leadership, direction, and strategy for the Inventory Control team to deliver commercial and operational commitments under the client service agreement.
Develop and progress customer relationships and operational partnerships that support continuous improvement and operational excellence.
Set strategic direction for supply chain and solution initiatives related to inventory control and inventory planning.
Develop proactive strategies to anticipate and mitigate inventory-control risks and risks related to management of client assets.
Develop methods for analyzing data and determine which methods to apply to inventory control and client asset management.
Ensure inventory-control KPIs in the commercial agreement are met.
Ensure customer inventory accuracy and shrink contractual requirements and service-level agreements are monitored and reported promptly to site leadership.
Maximize site inventory processes and system performance, including care, custody, and control of customer inventory; inventory accuracy; and proper use of information technology.
Provide documentation to customers and their financial statement auditors or appropriate regulatory auditors to support compliance requirements.
Ensure a safe, secure, clean, and fair work environment for associates.
Manage site hourly and exempt associates.
Conduct associate performance reviews and create individual development and succession plans.
Communicate, administer, and enforce company policies at appropriate levels.
Take an active leadership role in managing turnover to the appropriate level.