Inventory Control Manager II

DHL (Supply Chain)•South Annville Township, PA

7d•$70,000 - $115,000•Onsite

About The Position

The Inventory Control Manager II provides senior leadership, direction, and strategy for the Inventory Control team to support commercial and operational deliverables under client service agreements. The role develops customer relationships and operational partnerships to foster continuous improvement and operational excellence in inventory control management. The position sets strategic direction for supply chain and solution initiatives related to inventory control and planning; develops methods for analyzing data; and creates proactive approaches to anticipate and mitigate risks involving inventory and client assets. It is accountable for meeting inventory control KPIs and supporting accurate inventory accounting, reporting, and service levels. The manager oversees site inventory processes and systems, ensuring customer inventory is properly controlled, accurately recorded, and supported by appropriate technology. The role also manages hourly and exempt associates, supports a safe and fair work environment, conducts performance and development planning, enforces company policies, and works to manage turnover.

Requirements

Bachelor’s degree or equivalent to four years of Inventory Control experience.
At least 3 years of logistics industry experience.
At least 3 years of management experience; unit-pick environment experience is specified, with a large company preferred.
At least 1 year of client relationship, staff management, and objective-setting experience.
Staff management and objective-setting experience.
Experience developing metrics and reporting across cross-functional leadership.
Knowledge of systems such as JDA, Manhattan WMS, DMPLUS, or SAP.
Knowledge of Microsoft Office applications.
Excellent written and verbal communication skills, with attention to the audience.

Nice To Haves

Experience in a large company is preferred.

Responsibilities

Provide senior leadership, direction, and strategy for the Inventory Control team to execute commercial and operational deliverables under client service agreements.
Develop and advance key customer relationships and operational partnerships, promoting continuous improvement and operational excellence.
Ensure product availability supports customer demand and service-level agreements.
Improve inventory accuracy, accountability, and reporting through effective processes and procedures.
Mitigate risk to DHL and clients and ensure accurate accounting for client assets.
Set strategic direction for supply chain and solution initiatives related to inventory control and inventory planning.
Develop proactive strategies to anticipate and mitigate inventory-control and client-asset management issues and risks.
Develop methods for analyzing data and determine how to apply them to inventory control and management.
Ensure inventory control KPIs in commercial agreements are met.
Monitor and report customer inventory accuracy, shrink, contractual requirements, and service-level agreements to site leadership in a timely manner.
Optimize site inventory processes and systems to ensure care, custody, and control of customer inventory; inventory accuracy; and appropriate use of information technology.
Provide documentation to customers and financial-statement or regulatory auditors to support compliance requirements.
Ensure a safe, secure, clean, and fair work environment for associates.
Manage site hourly and exempt associates.
Conduct associate performance reviews and create individual development and succession plans.
Communicate, administer, and enforce company policies at appropriate levels.
Take an active leadership role in managing turnover to appropriate levels.