Inventory Control Lead

Creative Realities • Louisville, KY

2d

About The Position

The Inventory Control Lead at Creative Realities, Inc. owns the accuracy and integrity of NetSuite inventory records across the United States and Canada, including all internal and third-party logistics (3PL) warehouses. The role co-owns inventory accuracy with the Manager, Warehouse Operations and works closely with the Manager, Purchasing. Its primary objective is to maintain accurate, efficient, and cost-effective inventory in real time while meeting customer demand and minimizing stockouts and overstock. The role contributes to the company’s reliability and customer satisfaction by managing inventory controls, valuation, reconciliation, reporting, and planning.

Requirements

• At least 2 years of experience in inventory management, inventory control, warehouse operations, or a related field.
• Experience in inventory management or a similar role; experience across multiple sites or with 3PL partners is ideal.
• Working knowledge of an ERP system such as NetSuite and a warehouse management system, including inventory transactions and reconciliation.
• Experience designing cycle count programs and investigating variances.
• Knowledge of inventory valuation methods such as FIFO and LIFO.
• Familiarity with demand forecasting and supply chain principles.
• Strong analytical and problem-solving skills, including reporting and KPI dashboards.
• Excellent communication and interpersonal skills, with the ability to work with Warehouse, Purchasing, and Finance teams across the United States and Canada.
• Proficiency in inventory management software and Microsoft Office Suite.
• Ability to work collaboratively in a fast-paced environment.

Nice To Haves

• Experience across multiple sites or with 3PL partners.

Responsibilities

• Maintain accurate real-time NetSuite inventory counts through reconciliation and co-own inventory accuracy with the Manager, Warehouse Operations.
• Define, document, and enforce inventory processes and controls across all sites.
• Define the monthly cycle count program and review, revise if applicable, and publish the quarterly count process for Q1–Q4. Physical counts are performed by Warehouse and Purchasing.
• Reconcile WMS and ERP records and reconcile inventory held by 3PL partners.
• Investigate inventory variances and manage shrinkage.
• Own inventory valuation controls and ensure accurate, timely valuation for financial reporting.
• Own inventory reporting, including aging, turnover, unsold inventory, and total value, and provide leadership with real-time visibility into inventory performance.
• Own RMA transaction accuracy.
• Identify inventory risks and review inbound reports for inventory control impacts.
• Collaborate with the purchasing team to forecast future customer demand and adjust inventory levels accordingly.
• Work with the Managers of Warehouse Operations and Purchasing to determine reorder points, order quantities, and lead times.
• Contribute with both Managers to the Inventory Management Plan, including forecasting, stock ordering, and aged inventory management.
• Classify inventory items based on factors such as demand patterns, value, and shelf life.
• Establish and manage safety stock levels to mitigate unexpected demand or supply fluctuations.
• Develop and maintain relationships with 3PL partners and monitor their performance.
• Monitor and improve inventory turnover rates.
• Use inventory management software and systems, including NetSuite, to streamline processes and provide real-time visibility into inventory performance.
• Provide input on NetSuite efficiencies, reporting, KPI development, and inventory process improvements.

Benefits

• Company-paid individual portion of medical, dental, life, long-term disability, and short-term disability insurance.
• Access to participate in company vision insurance and other voluntary benefit programs.
• Eligibility for a high-deductible health plan with an HSA option, including a company HSA contribution.
• Flexible spending account (FSA) and dependent care flexible spending account (DCFSA).
• 401(k) program with a company-paid match of up to 3% of annual salary.
• Paid time off.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed