Inventory Control Coordinator

Zimmer, Inc.•Norfolk, VA

About The Position

The Inventory Control Coordinator controls and communicates field and distributor inventory, both physically and systematically, through monitoring, traceability, and reconciliations. The role supports departmental goals by optimizing field inventory levels, protecting company assets, and improving customer satisfaction. The coordinator investigates inventory variances, researches and reports disputed inventory, reconciles missing or late inventory reports, and facilitates returns or exchanges of expiry-dated and calibrated products. The role maintains systematic inventory movement and data integrity; conducts research for product recalls; produces recurring and ad hoc reports; and handles communications and administrative work related to distributor inventory account terminations. Additional responsibilities include supporting strategic inventory requests and fulfillment, monitoring asset placement and recovery with sales and operations, managing loose-inventory outflow and asset-return variance resolution, and assisting with brand rationalization recovery and disposition. The position performs work in accordance with applicable regulations and standards, including FDA Quality System Regulation and ISO standards, and follows standard operating procedures. Other administrative duties may be assigned. Travel is up to 5%.

Requirements

  • At least 2 years of related experience, preferably in the medical device industry.
  • Experience with inventory control practices and data analysis.
  • Computer literacy and intermediate to advanced familiarity with Microsoft Excel.
  • Strong customer service orientation.
  • Strong written and verbal communication skills, including the ability to foster positive relationships with internal and external sales personnel.
  • Results-oriented, with the ability to work in a team environment.
  • Strong attention to detail.
  • Enthusiasm and willingness to learn.
  • Ability to work unsupervised on assigned tasks.
  • Demonstrated analytical skills, particularly in process improvement and problem solving.
  • Highly developed organizational skills and ability to handle multiple high-priority tasks or projects concurrently.
  • Valid driver's license.

Nice To Haves

  • SAP experience and proficiency preferred.
  • Related experience in the medical device industry preferred.

Responsibilities

  • Investigate inventory variances, collaborate across departments to identify root causes, and recommend solutions.
  • Research, disposition, and report disputed inventory in a timely manner.
  • Review and reconcile missing or late inventory reports daily.
  • Facilitate returns and exchanges of expiry-dated or calibrated products between the warehouse and field personnel, as required.
  • Control systematic inventory movement and maintain data integrity.
  • Conduct research as necessary for product recalls.
  • Generate weekly and monthly reports and ad hoc reports.
  • Manage communications and administrative functions related to termination of distributor inventory accounts.
  • Perform other assigned or requested administrative duties.
  • Perform duties in compliance with applicable regulations and standards, including FDA Quality System Regulation and ISO standards.
  • Follow written and oral standard operating procedures.
  • Assist with strategic inventory requests and fulfillment.
  • Monitor and assist with asset placement and recovery through collaboration with sales and operations.
  • Manage inventory outflow for loose inventory requests.
  • Manage resolution of asset-return variances.
  • Assist with brand rationalization recovery and disposition efforts.

Benefits

  • Development opportunities
  • Employee resource groups (ERGs)
  • Flexible working environment
  • Location-specific competitive total rewards
  • Wellness incentives
  • Culture of recognition and performance awards
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