Coordinator- Inventory

WSI (Warehouse Specialists, LLC) • Chicago Heights, IL

10d

About The Position

WSI is hiring a first-shift Inventory Control Coordinator (ICC) to ensure that basic materials, equipment, and supplies are available in the correct quantities to meet customer expectations for shipment and receipt of finished product. The position reports to the Facility Manager. The schedule is 7:00 a.m. to 3:30 p.m.; weekends, holidays, and overtime may occasionally be required.

The coordinator monitors inventory, tracks orders, investigates inventory issues, maintains inventory records, performs physical counts, and reconciles actual stock with computer-generated reports. The role also handles customer complaints and claims, processes returns, follows safety and operating procedures, and manages and participates in inbound and outbound dock activities in accordance with WSI network standards for Condition, Count, and Time (CCT).

Requirements

• Proficiency in Microsoft Word, Microsoft Excel, and database management.
• Basic math skills to ensure accurate counts, including the ability to analyze and problem-solve.
• Ability to operate technology equipment, including Radio Frequency (RF) scanners, to manage inventory.
• Previous knowledge of the product handled at WSI or a desire to learn about it.
• Demonstrated ability to work with minimal supervision and as part of a team.
• Ability to follow instructions and complete assigned tasks and responsibilities.
• Ability to communicate professionally, both verbally and in writing.
• Ability to sit or stand for extended periods in hot and cold temperatures.
• Ability to repetitively twist or turn while driving in reverse and to stand, climb, kneel, stoop, and squat as needed.
• Ability to turn a lift-truck steering wheel, requiring full rotation of the arms and shoulders.
• Must be willing and able to safely lift up to 50 pounds.
• Must wear Personal Protective Equipment (PPE) and uniforms provided by WSI.

Nice To Haves

• High school education or equivalent.
• Experience with detailed documents, processes, and procedures.
• Previous experience working in a warehouse environment.
• Experience operating lift trucks with attachments such as forks, drum clamps, or roll clamps.

Responsibilities

• Monitor and maintain current inventory levels, track orders, and investigate issues.
• Maintain the database, perform physical counts, and reconcile actual stock counts with computer-generated reports.
• Investigate and resolve customer complaints and claims, responding professionally.
• Process and document returns according to established procedures.
• Ensure safety and position standards and operating procedures are followed.
• Manage and participate in inbound and outbound dock activities while upholding WSI network standards for Condition, Count, and Time (CCT).

Benefits

• Competitive wages and opportunities for advancement.
• Medical, dental, vision, critical illness, accident, and flexible spending plans available.
• Company-paid short- and long-term disability, life insurance, and employee assistance plans.
• Company-paid paid time off (PTO), holiday pay, and sick leave where required.
• Retirement 401(k) plan with discretionary employer match and profit sharing.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED