inventory coordinator

Westlake Ace Hardware•Corolla, NC

About The Position

The Inventory Coordinator is responsible for the overall integrity and maintenance of a store’s inventory, dedicating an average of 20–30 hours per work week to ensuring the right product is in the right place at the right time. The role provides customer service to internal and external customers and supports the goals of store operations, assisting in other areas as needed. The position maintains inventory accuracy through receiving oversight, discrepancy research, cycle counts, inventory adjustments, price changes, location-code integrity, and coordination of physical inventories. The coordinator also participates in training, shares knowledge with associates, and works with store management and Store Support Center departments to address inventory concerns and maintain proper controls.

Requirements

Ability to work independently and as part of a team while completing multiple assignments in a fast-paced environment.
Self-starter with strong critical-thinking and problem-solving skills.
Excellent communication and organizational skills, with attention to detail.
Ability to research inventory discrepancies and identify their root causes.
Ability to exhibit and incorporate the company’s Core Values into daily decisions and interactions.

Nice To Haves

Retail store experience preferred.

Responsibilities

Ensure purchase orders are properly received from Ace and non-Ace vendors.
Report inventory discrepancies, including overages, shortages, and damage to received orders.
Work with the freight captain to support proper receiving and replenishment when freight arrives at the store.
Research all out-of-stock items by scanning locations with a mobile device, determining the cause, and following procedures to correct errors.
Use Mango reports and programs, along with daily cycle counts, to maintain inventory accuracy.
Follow defective merchandise procedures to ensure credits are received.
Maintain on-hand inventory integrity by researching discrepancies and adjusting counts after the cause has been properly investigated.
Oversee price-change completion, location-code integrity, inventory levels, and inventory adjustments.
Coordinate store preparation for periodic full-store physical inventories.
Participate in Inventory Coordinator training and train and share knowledge with other store associates.
Work with Store Support Center departments to ensure proper inventory controls are in place.
Partner with management to report inventory concerns and identify solutions.
Complete other inventory functions as assigned by management.
Provide customer service to internal and external customers and assist in other areas of store operations as needed.