Inventory and Order Control Coordinator

Whisker•Reeseville, WI

just now•Onsite

About The Position

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today. We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend. The Inventory & Order Coordinator is responsible for maintaining inventory accuracy through daily cycle counting while supporting administrative functions related to customer order preparation. This position serves as the link between warehouse operations and order administration by ensuring inventory is accurate, orders are properly prepared, and operational issues are identified before they impact customer shipments. This role requires strong attention to detail, organization, and communication while working closely with Warehouse Operations, Logistics, and Production.

Requirements

High school diploma or equivalent required
2+ years of experience in warehouse operations, inventory control, administrative support, or a related field
May be required to support other operational areas based on business needs.
Experience working with ERP systems
Proficiency with Google Workspace and Microsoft Suite applications
Strong organizational and time-management skills
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Ability to effectively prioritize and manage multiple tasks and responsibilities
Ability to work independently and take initiative with minimal supervision
Demonstrated record of reliable attendance, punctuality, and dependability
Demonstrated discretion and ability to maintain confidentiality of proprietary information
Ability to maintain professionalism in a fast-paced environment with frequent interactions and interruptions
High degree of initiative, self-motivation, and ability to positively motivate others
Ability to establish and maintain collaborative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)

Nice To Haves

Additional education or training in Manufacturing, Operations, Leadership, SAP Business One experience

Responsibilities

Performs daily cycle counts in accordance with established schedules and procedures
Investigates, researches, and resolves inventory discrepancies on time
Researches inventory transactions within SAP and warehouse management systems to identify and correct inventory issues. Verifies inventory movements and transfers between warehouse locations
Maintains accurate inventory records and ensures proper product location and bin accuracy
Assists with inventory audits and physical inventory activities
Monitors inventory accuracy, identifies trends, and escalates recurring issues as appropriate
Collaborates closely with warehouse, inventory, and operations teams to support efficient material flow and system integrity
Participates in daily and weekly department meetings to support operational alignment and continuous improvement
Identifies and supports continuous improvement opportunities that enhance inventory accuracy and warehouse efficiency
Adheres to company policies, standard operating procedures (SOPs), and applicable inventory and safety requirements
Prepares and organizes daily order documentation to support efficient fulfillment and shipping operations
Creates, prints, and distributes shipping labels, pallet labels, placards, and other required shipment documentation
Reviews order information for completeness and accuracy, identifying and escalating missing, conflicting, or inaccurate information prior to fulfillment
Assists with prioritizing customer orders based on operational requirements and shipping needs
Communicates order-related issues to the appropriate teams and departments to support timely resolution
Prepares and distributes documentation required by Shipping and Processing teams
Provides administrative and operational support to the fulfillment team, particularly during high-volume shipping periods
Assists with the development and maintenance of documentation and standard operating procedures (SOPs)
Maintains accurate and organized electronic and physical records
Performs additional duties and responsibilities as assigned.