Inventory Analyst, Shared Services

CJ Logistics HR Team•Stockton, CA

3d•$76,000 - $96,000•Onsite

About The Position

The Shared Services Analyst supports the alignment of customer expectations with operational performance through analytics, reporting, and process optimization. The role identifies trends, recommends and executes solutions, and serves as a subject matter expert for shared services platforms and tools. The Analyst ensures data integrity and actionable insights for decision-making while collaborating with internal teams and customers to improve service, inventory, and quality management. The position supports customer service and data analytics, inventory management, operational health reporting, and quality and compliance. Work includes analyzing performance and inventory data, maintaining alignment among physical, warehouse management system (WMS), and customer inventory systems, investigating overages, shortages, and damages, and producing operational analyses and scorecards. The Analyst also supports product traceability, regulatory compliance, customer invoicing, volume planning, training, and continuous improvement activities. This is an on-site role in a professional office environment. The schedule is Monday through Friday, 8 a.m. to 5 p.m.; flexible hours may be required to support deadlines or cross-functional collaboration.

Requirements

At least 2 years of experience in warehouse operations or in a logistics analyst role.
Advanced proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Access.
Ability to analyze data and provide actionable recommendations.
Experience working in a centralized environment supporting multiple sites.
Excellent verbal and written communication skills.
Ability to work independently and collaboratively in a fast-paced setting.
A bachelor's degree in Business, Supply Chain, Logistics, Engineering, or a related field is preferred, or equivalent relevant experience.

Nice To Haves

Prior work experience in a 3PL environment.
Experience with SQL and/or similar data analysis and reporting tools.
Experience with Lean Management and/or Six Sigma methodology.

Responsibilities

Identify opportunities to improve service for consignee and customer locations, and develop, recommend, and implement solutions based on findings.
Provide timely reporting and actionable insights using CJ Logistics tools for carrier performance, consignee performance, and volume-spike impacts.
Respond to customer requests for information and serve as a subject matter expert for shared services platforms.
Use business intelligence to make data-driven recommendations that optimize inventory management.
Oversee alignment between physical, WMS, and customer inventory systems; make inventory adjustments and guide inventory clerks as needed.
Research overages, shortages, and damages (OS&D) and recommend corrective actions.
Analyze trends, monitor process controls, and develop metrics for inventory components to support accuracy and compliance.
Collect and assess process data to identify trends, isolate root causes, and provide early warning of inventory or quality concerns.
Produce operational health analyses and scorecard data for each Logistics Center, providing insights and recommendations to Operations Leadership.
Report on system controls, process effectiveness, and metrics required for inventory and quality assurance.
Ensure compliance with portions of the Quality Management System, including product traceability and management of non-conforming products.
Conduct mock track-and-trace events to validate product traceability and regulatory compliance.
Partner with CJL warehouse, customer manufacturing, and shipping locations to support volume planning and operational initiatives.
Support customer invoicing processes and contribute to continuous improvement activities.
Recommend and support training initiatives based on trend analysis and operational health findings.
Participate in required training and professional development, and perform other related duties as assigned or required.