Inventory Administrative Assistant

Ace HardwareLa Crosse, WI
Onsite

About The Position

This role is 100% ON SITE in our La Crosse, WI Distribution Center. The primary responsibility is to provide administrative support to the Inventory and Customer Service Department. The role requires providing exceptional customer service to internal team members and external customers. The ability to multi-task, prioritize, problem-solve, and work independently with an exceptional level of detail is essential. This position involves completing day-to-day administrative functions such as answering phone calls, organizing file systems, responding to department and customer requests, photocopying, handling mail, and ordering supplies. The role also includes completing various reports for management, establishing and maintaining positive working relationships, preparing weekly and monthly reports for the distribution center, and handling inventory/receiving exception reconciliation, RGA processing/Customer Service counts, VMR (vendor merchandise returns) processing, and various Inventory (SCI) reports. Cross-training in other Inventory Administrative assignments will be provided as needed for back-up. Ace Hardware is committed to promoting and maintaining a safe, healthy, and injury-free environment for all team members, which is their number one priority.

Requirements

  • High School Diploma or equivalent
  • Time management skills
  • Demonstrated ability to handle multiple tasks in a fast-paced environment under supervision with a high attention to detail
  • Effective oral/written communication, problem solving, basic research, and time management skills
  • Proficiency in Microsoft Office (Word, Excel, and Outlook)
  • Knowledge of computers and able to interact with SAP and Manhattan systems.
  • Experience in data entry, keying, filing, and analytical thinking.
  • Prioritize work assignments, workload, and be able to generate reports associated with the responsibilities of this position.

Responsibilities

  • Provide administrative support to the Inventory and Customer Service Department.
  • Provide exceptional customer service to internal team members and external customers.
  • Complete day-to-day administrative functions such as answering phone calls, organizing file systems, responding to department as well as internal and external requests, photocopying, handling mail, ordering supplies, etc.
  • Complete various reports management as needed.
  • Establish and maintain a positive working relationship with internal and external customers.
  • Prepare weekly and monthly reports for the distribution center.
  • Inventory/Receiving exception reconciliation.
  • RGA processing/Customer Service counts.
  • VMR (vendor merchandise returns) processing.
  • Various Inventory (SCI) reports including Bin Negative, Blocked reports, In Inventory/Not put away.
  • Cross-train in other Inventory Administrative assignments as needed and for back-up.
  • Other duties as assigned.
  • Promote a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques.
  • Be an active participant in contributing to a successful safety culture in the facility.

Benefits

  • Weekly Pay
  • Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
  • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
  • Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position
  • Long-term Career Opportunities
  • Tuition Reimbursement Program
  • Employee Recognition Program
  • Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more!
  • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
  • Adoption cost reimbursement
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