About The Position

The Interventional Psychiatry Technician delivers Transcranial Magnetic Stimulation (TMS) and esketamine treatments in a supportive clinical environment. The role combines hands-on patient care, clinical support, and care coordination to promote safe, effective treatment and a positive patient experience. The Technician administers treatments according to physician protocols, monitors patient responses, documents care, and collaborates with the care team throughout each patient’s treatment journey. This is a full-time, 40-hour-per-week, onsite position at the Calabasas office, scheduled Monday through Friday.

Requirements

  • At least one year of direct patient care experience in a healthcare setting.
  • Experience working with patients experiencing anxiety and depression.
  • Current Basic Life Support (BLS) certification.
  • TMS certification, or willingness to complete training within the first 90 days if not already certified.
  • Excellent written and verbal communication and strong customer service skills.
  • Ability to work in a fast-paced environment while managing multiple priorities.
  • High level of professionalism and confidentiality.
  • Ability to work effectively independently and as part of a team.
  • Professionalism and comfort interacting with patients in a mental health setting.

Nice To Haves

  • Bachelor’s degree in Life Sciences, Psychological Sciences, or a related field.
  • EMR experience; NextGen or AdvancedMD experience is a plus.
  • Medical assistant (MA), EMT, or CNA experience preferred, as indicated in the job title.

Responsibilities

  • Provide compassionate, patient-centered care to people receiving TMS and esketamine treatments.
  • Administer TMS and assist with esketamine treatments according to physician protocols.
  • Prepare and maintain treatment equipment and support patient comfort and safety during sessions.
  • Monitor patient responses, obtain vital signs, and promptly report concerns or adverse reactions.
  • Administer psychiatric rating scales and document sessions and interactions in the EHR.
  • Schedule and coordinate follow-up appointments and ongoing care.
  • Collaborate with clinicians and staff to provide coordinated patient support.
  • Maintain accurate records in compliance with HIPAA and clinical standards.
  • Recognize and respond to mental health crises using de-escalation techniques and emergency protocols.
  • Support quality assurance efforts and report deviations from clinical or safety standards.
  • Perform basic troubleshooting of clinical equipment and coordinate technical support as needed.
  • Participate in multidisciplinary team meetings and special projects as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Employee Assistance Program (EAP).
  • Life and long-term disability insurance.
  • 401(k) with employer match.
  • Paid time off starting at 15 days per year.
  • Paid parental leave.
  • Tuition reimbursement.
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