Interventional Dry Eye Representative - Jacksonville, Florida

Current•Tallahassee, FL

10h•Hybrid

About The Position

The Interventional Dry Eye Representative will be responsible for creating and executing strategic, sales-focused business plans for their assigned territory to drive sales and exceed revenue targets. This role involves managing the entire selling process, from initial contact to closing the sale, and providing in-office product evaluations. The representative will identify and build relationships with new and existing customers, negotiate pricing, and effectively utilize clinical data in customer interactions. Key responsibilities also include accurate data entry and forecasting in CRM, implementing marketing plans, conducting business reviews, supporting market access initiatives, attending conferences, and staying updated on dry eye technologies. Maintaining regulatory compliance, professional conduct, and contributing to team development through coaching and training are also essential aspects of this position.

Requirements

Bachelor’s degree or equivalent experience required
8 years of experience in medical device sales
Experience in optometry/ophthalmology preferred
2 years of demonstrated success in sales representative role at SSI strongly preferred
Solid and sustained performance in ALL aspects of the job; Including, but not limited to consistent sales goal attainment and excellent territory administration, e.g. CRM, expense reports and inventory.
Demonstrated leader within the team and in their business unit, who is sought out by peers for guidance and mentorship.
Solution-oriented and change agile.
Effective communicator with the ability to resolve conflict and solve problems with win-win outcomes.
Strong negotiation and clinical selling skills.
Business acumen with market access and reimbursement knowledge.
A valid driver’s license and a clean driving record will be required.
Comfortable driving for extended periods of time and navigating various routes.

Responsibilities

Create strategic, sales-focused business plans for the assigned Territory and execute these plans to drive sales that meet/exceed revenue targets.
Manage the selling process, from cold calling to demo and closing the sale.
Provide in-office product evaluations.
Identify and build relationships with potential customers through targeted activities and communication.
Maintain relationships with targeted existing customers.
Effectively negotiate pricing with new and existing customers to maximize value.
Effectively use TearCare clinical data in interactions with ECPs.
Accurate and timely customer data entry and forecasting in CRM.
Implement marketing plans, promotions and programs.
Conduct quarterly business reviews with TearCare accounts to maintain and grow sales.
Support market access initiatives through identification of advocates.
Attend conferences and support the commercial team.
Continuously stay up to date on new dry eye technologies and trends.
Maintain regulatory compliance across all commercial partners (Direct Sales Representatives, Independent Sales Representatives, Distributors, etc.) through regular training and coaching.
Support company goals and objectives, policies and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements.
Maintain a professional and credible image with key physicians, consultants, vendors, and co-workers.
Engage in coaching and development of Sales Representatives by executing field rides, including written coaching on the Field Coaching Report (FCR).
Lead team conference calls and presentations, when applicable.
Deliver on-the-job training to newly hired Sight Sciences Sales Representatives.
Take initiative to partner with internal stakeholders, inform strategy and program development.