Interventional Dry Eye Representative - Jacksonville, Florida

Sight Sciences•Tallahassee, FL

1d•Onsite

About The Position

This role is responsible for creating and executing strategic, sales-focused business plans for an assigned territory to drive sales and exceed revenue targets. The representative will manage the entire selling process, from initial contact to closing the sale, and provide in-office product evaluations. Key activities include identifying and building relationships with potential and existing customers, negotiating pricing, utilizing clinical data in customer interactions, and accurately entering customer data and forecasts into the CRM. The role also involves implementing marketing plans, conducting business reviews, supporting market access initiatives, attending conferences, and staying updated on dry eye technologies and trends. Maintaining regulatory compliance with FDA QSR, ISO 13485, and other applicable requirements is crucial. The representative will also act as a leader within the team, providing mentorship, coaching, and on-the-job training to other sales representatives, and partnering with internal stakeholders to inform strategy and program development.

Requirements

Bachelor’s degree or equivalent experience required
8 years of experience in medical device sales
Experience in optometry/ophthalmology preferred
2 years of demonstrated success in sales representative role at SSI strongly preferred
Solid and sustained performance in ALL aspects of the job; Including, but not limited to consistent sales goal attainment and excellent territory administration, e.g. CRM, expense reports and inventory.
Demonstrated leader within the team and in their business unit, who is sought out by peers for guidance and mentorship.
Solution-oriented and change agile.
Effective communicator with the ability to resolve conflict and solve problems with win-win outcomes.
Strong negotiation and clinical selling skills.
Business acumen with market access and reimbursement knowledge.
Stamina: Sales representatives may spend long hours on their feet, visiting multiple healthcare facilities and/or attending trade shows. They should have the stamina to maintain energy levels throughout the day to handle the physical demands associated with the job.
Lifting & Carrying: Medical devices can range in size and weight, and sales representatives may need to transport and demonstrate these devices. The ability to lift and carry equipment, sometimes up to 50 pounds or more, may be required.
Driving: A valid driver’s license and a clean driving record will be required since sales representatives will be required to frequently travel to customer locations. They should be comfortable driving for extended periods of time and navigating various routes.

Responsibilities

Create strategic, sales-focused business plans for the assigned Territory and execute these plans to drive sales that meet/exceed revenue targets.
Manage the selling process, from cold calling to demo and closing the sale.
Provide in-office product evaluations.
Identify and build relationships with potential customers through targeted activities and communication.
Maintain relationships with targeted existing customers.
Effectively negotiate pricing with new and existing customers to maximize value.
Effectively use TearCare clinical data in interactions with ECPs.
Accurate and timely customer data entry and forecasting in CRM.
Implement marketing plans, promotions and programs.
Conduct quarterly business reviews with TearCare accounts to maintain and grow sales.
Support market access initiatives through identification of advocates.
Attend conferences and support the commercial team.
Continuously stay up to date on new dry eye technologies and trends.
Maintain regulatory compliance across all commercial partners (Direct Sales Representatives, Independent Sales Representatives, Distributors, etc.) through regular training and coaching.
Support company goals and objectives, policies and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements.
Maintain a professional and credible image with key physicians, consultants, vendors, and co-workers.
Engage in coaching and development of Sales Representatives by executing field rides, including written coaching on the Field Coaching Report (FCR).
Lead team conference calls and presentations, when applicable.
Deliver on-the-job training to newly hired Sight Sciences Sales Representatives.
Take initiative to partner with internal stakeholders, inform strategy and program development.