Interventional Dry Eye Representative - Miami

Current•Miami, FL

About The Position

The Interventional Dry Eye Representative is responsible for developing and executing strategic, sales-focused business plans for an assigned territory to achieve or exceed revenue targets. The role manages the sales process from prospecting through product demonstrations and closing, provides in-office product evaluations, builds and maintains customer relationships, negotiates pricing, and uses TearCare clinical data in interactions with eye care professionals. The representative also maintains customer records and forecasts in the CRM, implements marketing programs, conducts quarterly business reviews, and supports market access initiatives, conferences, and the commercial team. The position contributes to team development through coaching, field rides, sales presentations, and on-the-job training for newly hired Sight Sciences Sales Representatives. It also supports internal strategy and program development and helps maintain regulatory compliance among commercial partners through training and coaching. The role requires adherence to company policies and applicable FDA Quality System Regulations, ISO 13485, and other relevant domestic or international requirements. Travel may include up to 20–40% overnight travel, depending on the territory, and face-to-face customer interaction may reach up to 90%.

Requirements

Bachelor’s degree or equivalent experience.
Eight years of experience in medical device sales.
Solid and sustained performance across job responsibilities, including consistent sales goal attainment and strong territory administration.
Demonstrated leadership within the team and business unit, including being sought out by peers for guidance and mentorship.
Solution-oriented and adaptable to change.
Effective communication skills and the ability to resolve conflict and reach win-win solutions.
Strong negotiation and clinical selling skills.
Business acumen, including market access and reimbursement knowledge.
Ability to meet the physical demands of the role, including prolonged time on one’s feet and transporting and demonstrating devices that may weigh up to 50 pounds or more.
Valid driver’s license and clean driving record; ability to drive frequently, including for extended periods.
Ability to travel overnight up to 20–40%, depending on the territory.

Nice To Haves

Experience in optometry or ophthalmology.
Two years of demonstrated success in a sales representative role at SSI.

Responsibilities

Create and execute strategic, sales-focused territory business plans to meet or exceed revenue targets.
Manage the selling process from cold calling through product demonstrations and closing.
Provide in-office product evaluations.
Identify potential customers and build relationships through targeted activities and communication.
Maintain relationships with targeted existing customers.
Negotiate pricing with new and existing customers to maximize value.
Use TearCare clinical data effectively in interactions with eye care professionals.
Enter customer data and forecasts accurately and on time in the CRM.
Implement marketing plans, promotions, and programs.
Conduct quarterly business reviews with TearCare accounts to maintain and grow sales.
Support market access initiatives by identifying advocates.
Attend conferences and support the commercial team.
Stay current on dry eye technologies and trends.
Maintain regulatory compliance among commercial partners through regular training and coaching.
Support company objectives and comply with applicable policies, FDA Quality System Regulations, ISO 13485, and other relevant requirements.
Maintain a professional and credible image with physicians, consultants, vendors, and coworkers.
Coach and develop Sales Representatives through field rides and written Field Coaching Reports.
Lead team conference calls and presentations when applicable.
Deliver on-the-job training to newly hired Sight Sciences Sales Representatives.
Partner with internal stakeholders and inform strategy and program development.