Interventional Dry Eye Representative - Miami

Sight Sciences•Miami, FL

About The Position

The Interventional Dry Eye Representative is responsible for developing and executing strategic sales plans for an assigned territory to meet or exceed revenue targets. The role manages the sales process from prospecting through product demonstrations and closing, provides in-office product evaluations, builds and maintains customer relationships, negotiates pricing, and uses TearCare clinical data in interactions with eye care professionals. The representative also maintains accurate CRM records and forecasts, implements marketing programs, conducts quarterly business reviews with accounts, supports market access initiatives, attends conferences, and keeps current on dry eye technologies and trends. The role supports regulatory compliance among commercial partners through training and coaching and helps ensure company activities comply with FDA Quality System Regulations, ISO 13485, and other applicable requirements. It also contributes to team development by coaching sales representatives, leading calls and presentations when applicable, and training new hires. The representative partners with internal stakeholders to inform strategy and program development. The position requires frequent customer-facing work and up to 20–40% overnight travel, depending on the territory.

Requirements

Bachelor’s degree or equivalent experience.
At least 8 years of experience in medical device sales.
Solid and sustained performance across job responsibilities, including consistent sales goal attainment and strong territory administration, such as CRM, expense reports, and inventory.
Demonstrated leadership within the team and business unit, with peers seeking the candidate for guidance and mentorship.
Solution-oriented and adaptable to change.
Effective communication skills, including the ability to resolve conflict and achieve win-win outcomes.
Strong negotiation and clinical selling skills.
Business acumen, including market access and reimbursement knowledge.
Ability to meet the role’s stated physical demands, including potentially lifting and carrying equipment weighing up to 50 pounds or more.
Valid driver’s license and clean driving record; comfortable driving for extended periods and navigating varied routes.

Nice To Haves

Experience in optometry or ophthalmology.
At least 2 years of demonstrated success in a sales representative role at SSI.

Responsibilities

Create and execute strategic, sales-focused territory business plans to meet or exceed revenue targets.
Manage the sales process from cold calling through product demonstrations and closing.
Provide in-office product evaluations.
Identify potential customers and build relationships through targeted activities and communication.
Maintain relationships with targeted existing customers.
Negotiate pricing with new and existing customers to maximize value.
Use TearCare clinical data effectively in interactions with eye care professionals.
Enter customer data and forecasts accurately and on time in the CRM.
Implement marketing plans, promotions, and programs.
Conduct quarterly business reviews with TearCare accounts to maintain and grow sales.
Support market access initiatives by identifying advocates.
Attend conferences and support the commercial team.
Stay current on new dry eye technologies and trends.
Maintain regulatory compliance across commercial partners through regular training and coaching.
Support company goals, policies, and procedures that comply with FDA Quality System Regulations, ISO 13485, and other applicable requirements.
Maintain a professional and credible image with physicians, consultants, vendors, and coworkers.
Coach and develop Sales Representatives through field rides and written Field Coaching Reports.
Lead team conference calls and presentations when applicable.
Provide on-the-job training to newly hired Sight Sciences Sales Representatives.
Partner with internal stakeholders and inform strategy and program development.