Intervention Specialist Adult Protective Services Program Skokie

Metropolitan Family Services • Skokie, IL

11d

About The Position

Metropolitan Family Services is hiring a part-time Intervention Specialist for its Adult Protective Services team. The position primarily serves the Illinois Department on Aging Area 12 Chicago northside subareas 1–4, with potential coverage of other service areas based on programmatic need. The role supports adults through assessments, safety planning, referrals, service coordination, advocacy, and supportive counseling, while working with clients, families, community collaterals, and other entities. The average starting salary is $50,000 ($25.64 per hour) to $55,000 ($28.21 per hour), depending on skills and experience.

Requirements

• Bachelor's degree in psychology, social work, or a related human services field from an accredited college or university.
• At least 2 years of relevant experience, including experience in crisis intervention, verbal de-escalation, clinical work in a mental health setting, or working with clients experiencing mental illness across the lifespan.
• Demonstrated ability to work in a community-based, high-risk environment with diverse populations.
• Knowledge of crisis intervention and safety planning.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Verbal de-escalation skills.
• Strong interpersonal, written, and communication skills.
• Excellent administrative and organizational skills, including setting priorities, managing time efficiently, and handling multiple demands.
• Ability to work effectively with individuals and groups from diverse ethnic and socioeconomic backgrounds.
• Pass all required screenings and criminal background checks.
• Have a personally owned vehicle, valid license, and insurance; driving for work is required.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Gather and process client information to determine eligibility, conduct assessments, and make referrals.
• Use clinical judgment to assess potential harm or risk and recommend safety plans to a supervisor, considering the safety of clients and staff in the community.
• Assess client situations and engage collaterals to gather and analyze information needed to recommend levels of care and service needs.
• When necessary, act in the client's best interest by engaging courts, law enforcement, or other entities.
• Use clinical modalities to build effective working relationships with clients, families, and collaterals and develop and implement plans to reduce or eliminate risk.
• Refer clients to services, advocate for their needs, and provide supportive counseling.
• Complete required reports, assessments, and paperwork.
• Provide after-hours coverage for cases requiring an immediate response.
• Reassess and monitor planned services to determine whether client needs are being met, circumstances have changed, and services remain appropriate.
• Use knowledge of community resources and help clients access them effectively.
• Work with community groups on unmet and special needs by providing outreach and education.
• Participate in and seek training and educational opportunities to maintain required training or certification.
• Manage time and job responsibilities independently to maximize client services and meet program reporting and billing requirements.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Guardian dental coverage
• VSP vision coverage
• Employer contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to benefits start date
• Free Teladoc general medicine and behavioral health services for all team members
• Ascensus 401(k) plan with a 4% employer match, fully vested on the first day of eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level