Intervention Specialist Adult Protective Services Program Skokie

Metropolitan Family Services • Skokie, IL

12h • $50,000 - $55,000

About The Position

Metropolitan Family Services is hiring a part-time Intervention Specialist for its Adult Protective Services team. The position primarily serves the Illinois Department on Aging Area 12 Chicago northside subareas 1–4, with possible coverage of other service areas based on programmatic need. The role involves assessing adults’ needs and risks, coordinating services and safety plans, advocating for clients, and working with families, collaterals, and community partners. The position requires after-hours coverage for cases needing an immediate response and driving for work using a personally owned vehicle.

The average starting salary is $50,000 ($25.64 per hour) to $55,000 ($28.21 per hour), depending on skills and experience. A bachelor's degree in psychology, social work, or a related human services field and at least two years of relevant experience are required. Spanish bilingual skills are preferred.

Requirements

• Bachelor's degree in psychology, social work, or a related human services field from an accredited college or university.
• At least two years of relevant experience, including experience in crisis intervention, verbal de-escalation, clinical work in a mental health setting, or working with clients experiencing mental illness across the lifespan.
• Ability to work in a community-based, high-risk environment with diverse populations.
• Knowledge of crisis intervention and safety planning.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Verbal de-escalation skills.
• Strong interpersonal, written, and communication skills.
• Excellent administrative and organizational skills, including the ability to prioritize, organize time efficiently, and handle multiple demands.
• Ability to work effectively with individuals and groups from diverse ethnic and socioeconomic backgrounds.
• Pass all required screenings and criminal background checks.
• Personally owned vehicle, valid driver's license, and insurance; driving for work is required.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Gather and process client information to determine eligibility and make assessments and referrals.
• Use clinical judgment to assess potential harm or risk and recommend safety plans to a supervisor, protecting the safety of clients and staff in the community.
• Assess client situations and work with collaterals to gather and analyze information for recommendations about levels of care and service needs; when necessary, engage courts, law enforcement, or other entities in the client's best interest.
• Use clinical modalities to build effective working relationships with clients, families, and collaterals; develop and implement plans to reduce or eliminate risk; refer clients to services, advocate for their needs, and provide supportive counseling.
• Complete required reports, assessments, and paperwork.
• Provide after-hours coverage for cases requiring an immediate response.
• Reassess and monitor planned services to determine whether client needs are being met, circumstances have changed, and services remain appropriate.
• Use knowledge of resources to help clients access and use them effectively.
• Conduct outreach and education with community groups about unmet and special needs.
• Participate in and seek training and educational opportunities to maintain required training or certification.
• Manage time and job responsibilities independently while meeting program reporting and billing requirements.
• Perform other duties as assigned.

Benefits

• Medical coverage.
• Guardian dental coverage.
• VSP vision coverage.
• Employer contributions of $2,000 to individual and $4,000 to family HSA accounts, prorated to the benefits start date.
• Free Teladoc general medicine and behavioral health services for all team members.
• Ascensus 401(k) plan with a 4% employer match, vested at 100% on the first day of eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level