Interpreter - Spanish

Sutter Health•Oakland, CA
•Onsite

About The Position

Provides verbal and/or non-verbal, objective, specialized, and culturally appropriate interpreting and translation services for patients, families, providers, and staff. Demonstrates awareness and sensitivity to patients’ cultural backgrounds while assisting staff and providers in obtaining and conveying information, including medical history, financial information, and basic to complex medical and technical information such as diagnoses, recommended treatments, and routine care. Uses tact and diplomacy to meet communication needs and support the delivery of high-quality care in a safe and efficient manner. This is a per diem/casual position at Sutter Health’s ABSMC-Ashby Campus. The schedule is days, with variable days of the week and no weekend requirements. The shift is 8 hours. The pay range is $36.58 to $51.20 per hour; starting pay may depend on factors including experience, education, skills, licensure, certifications, training, and organizational needs.

Requirements

  • High school diploma or GED.
  • One year of recent relevant experience.
  • Oral command of English and the second language of service, such as Spanish.
  • Ability to understand and carry out detailed written or oral instructions in the certified secondary language.
  • Sensitivity to and knowledge of the distinction between neutral interpreting and patient advocacy.
  • Ability to listen attentively, summarize and interpret discussions, and persevere until key points are explained.

Responsibilities

  • Provide verbal and/or non-verbal interpreting and translation services for patients, families, providers, and staff.
  • Help staff and providers obtain and convey medical, financial, and other information, including diagnoses, recommended treatments, routine care, and technical information.
  • Apply cultural awareness and sensitivity when assisting with communication.
  • Use tact and diplomacy to meet the communication needs of patients, families, providers, and staff.
  • Interpret objectively and distinguish neutral interpreting from patient advocacy.
  • Listen attentively, summarize and interpret conversations or meetings when requested, and ensure key points are explained.

Benefits

  • Eligible positions include a comprehensive benefits package.
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