Interpreter - Burmese & Hakha Chin

HealthNet•Indianapolis, IN

2d•Onsite

About The Position

The Interpreter/Registration position provides services at HealthNet Health Centers for patients and family members who do not speak English and helps ensure ADA compliance and equal access for people with all levels of ability. The role translates for patients and families, serves as a liaison between non-English-speaking communities and HealthNet, and responds to concerns about language interpreting and communication. It also assists with collecting patient information and provides operational support, including financial screening, answering telephones, making appointments, and assisting in cashier and medical records areas. The interpreter provides cultural education to other employees. Employees who are certified Medical Assistants are expected to be proficient in additional patient-care areas. The position is based at Barrington Health Center in Indianapolis, Indiana. The role requires Hakha Chin and Burmese, as well as one of Mizo Chin, Falam Chin, or Zomi Chin. Work may involve travel to assist other Health Centers. The listed full-time center hours are Monday and Tuesday, 8 a.m.–8 p.m.; Wednesday and Friday, 8 a.m.–5 p.m.; and Thursday, 9 a.m.–5 p.m. The listed responsibilities are a summary and may not include other tasks requested by a physician or clinic manager.

Requirements

Hakha Chin and Burmese language skills, and the ability to speak either Mizo Chin, Falam Chin, or Zomi Chin.
High school diploma or GED.
Knowledge and experience translating in a medical setting.
Must be certified in translation or willing to become certified.
Excellent interpersonal skills.
Appreciation and understanding of Burmese communities.
Customer service skills.
Reliable transportation.
Ability to read, write, hear, and communicate effectively in English, orally and in writing.
Ability to perform duties during periods of varied and/or prolonged work hours.
Able to stand, walk, sit, bend, squat, and stoop for prolonged periods and perform repeated bending, stooping, and squatting.
Able to lift, push, and/or pull light to moderately heavy weight up to 20–30 pounds.
The employer is not currently sponsoring work visas.

Responsibilities

Translate for patients and their families.
Serve as a liaison between non-English-speaking communities and HealthNet.
Respond to concerns regarding language interpreting and communication for patients and their families.
Assist in collecting patient information.
Provide support such as financial screening, answering telephones, making appointments, and assisting in cashier and medical records areas.
Provide cultural education to other employees.
If certified as a Medical Assistant, be proficient in additional patient-care areas.
Travel to assist other Health Centers as needed.

Benefits

Medical, dental, and vision plans.
Short-term and long-term disability.
Health Savings Account and Difference Card available within certain medical plans.
Flexible Spending Account.
Life insurance.
AD&D, group accident, critical illness, and hospital indemnity coverage.
Domestic partner leave.
Wellness programs.
401(k) match.
Paid time off accumulates from the start of employment and is available to use.
Tuition reimbursement.
Employee referral program.