Interpreter Education Trainer (Full-Time) - Day

Hackensack Meridian Health•Iselin, NJ

About The Position

The Interpreter Education Trainer conducts Hackensack Meridian Health’s Bridging the Gap (BTG) Medical Interpreter Training program for bilingual team members. The trainer recruits participants, explains the program to team members and leaders, becomes familiar with participants and their experience, and answers questions about the training. The role prepares, delivers, and reports on training sessions, maintains organized training records, and communicates with the Cross Culture Health Care Program (CCHCP) team. The trainer also collaborates with HMH leaders to schedule bilingual team members, recruits across HMH locations, and participates in Welcome Home meetings to present on Language Services.

Requirements

Associate’s degree.
At least 3 years of experience in medical interpreting.
Fluency in English and at least one language other than English.
Work experience in multilingual and multicultural environments.
Experience training adults, working as a medical interpreter trainer or teacher, or facilitating in professional or workforce settings.
Excellent teaching and facilitation skills.
Excellent interpersonal and communication skills.
Strong organizational abilities, follow-up, and attention to detail.
Excellent written and verbal communication skills.
Proficiency with computer tools, including Microsoft Office and/or Google Suite platforms.
Secure internet access for remote training.
Certificate of successful completion of BTG or a comparable medical interpreter training program of at least 40 hours, or willingness to acquire it within one year of hire.

Nice To Haves

Bachelor’s degree.
Continuing education in medical interpretation competencies and medical terminology.
CCHI or NBCMI national medical interpreter certification, MITI test, or state certification as a medical or health care interpreter.

Responsibilities

Deliver Bridging the Gap medical interpreter training to HMH bilingual team members.
Conduct BTG training formats, including 40-hour and 64-hour medical interpreter training and mental health interpreter training.
Prepare for training and report on its delivery.
Develop an organized agenda and engaging activities for each training session.
Learn about participants, including their names, work locations, current roles, and relevant experience.
Respond to participants’ and leaders’ questions before, during, and after training.
Communicate promptly with the CCHCP team, including regarding concerns.
Maintain and share organized records of training-related activities.
Attend occasional meetings about program updates and changes.
Recruit bilingual team members on-site across HMH locations for assessment and training.
Collaborate with HMH leaders to schedule bilingual team members for training.
Educate HMH team members and leaders about the training program.
Participate in HMH Welcome Home meetings and present on Language Services.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.