Trainer

University of Wisconsin Madison•Madison, WI

1d•Hybrid

About The Position

Cultural Linguistic Services (CLS), within the Office of Human Resources, provides translation and interpretation services, workplace English and computer training, volunteer tutoring, and inclusive communication workshops. The Hmong <> English Interpreter, Translator & Trainer provides oral interpretation and written translation to university departments, employees, managers, and supervisors. The role also supports translation coordination, other CLS projects, and administrative tasks related to language services and workplace learning. The position works collaboratively with units and divisions across campus to support employees through workplace learning, resources, and language services, and contributes to campus-wide outreach in partnership with other units. This position provides services to first-, second-, and third-shift employees, and some evenings and nights are required. It is hybrid: some work is performed in person at a designated campus work location, and some may be performed remotely from an offsite, non-campus location. The position is regular academic staff employment within the Language Services operational area.

Requirements

Proficiency in both Hmong and English.
Prior experience providing Hmong <> English translation and interpretation services.
Prior training and/or teaching experience.
Bachelor's degree.

Nice To Haves

A degree, certificate, or coursework in Hmong <> English translation, Hmong <> English interpretation, Hmong literature, Hmong language, or Hmong studies.
Commitment to enhancing effective communication and language access in Hmong and English for employees.
A solid foundation and background in the Hmong language.
Understanding and knowledge of Hmong culture.
Strong written and verbal communication skills, including the ability to communicate empathetically and effectively with departments, personnel, and customers from a wide range of backgrounds.
Strong organizational skills, attention to detail, ability to prioritize workload, handle time constraints, and adapt to changing service needs and demands.
Flexibility to work across three shifts and adjust the working schedule frequently.
Ability to handle challenging, sensitive, and confidential situations respectfully and to follow ethical principles and the code of ethics for translators and interpreters.

Responsibilities

Collaborate with internal and external groups to assess and evaluate employees' interpretation needs.
Provide interpretation services to employees, managers, and supervisors to support communication of employment materials to individuals and groups in requested languages.
Collaborate with internal and external groups to assess and evaluate employees' translation needs.
Support translation coordination, other CLS projects, and assigned administrative tasks related to language services and the workplace learning program.
Create, develop, implement, and facilitate educational workshops, resources, and materials for individuals and the organization.
Provide translation services to employees, managers, and supervisors to support communication of employment materials to individuals and groups in requested languages.