Hmong <> English Interpreter/Translator/Trainer

Universities of Wisconsin • Madison, WI

2d • $65,000 • Hybrid

About The Position

Cultural Linguistic Services (CLS) provides translation and interpretation services, facilitates workplace English and computer training, offers volunteer tutoring, and delivers inclusive and effective communication workshops. Our goal is to provide language access, cross-cultural understanding, and effective communication in the workplace.
The Hmong <> English Interpreter, Translator & Trainer provides Hmong <> English language services—including oral interpretation and written translation—to university departments, employees, managers, and supervisors. Not related specifically to Hmong-speaking employees, this position supports translation coordination, other CLS projects, and assigned administrative tasks related to language services and workplace learning program. The person in this role works collaboratively with units and divisions across campus to support UW-Madison employees through workplace learning, resources, and language services. It also contributes to campus-wide outreach efforts in partnership with other units.
All CLS team members work in a collaborative environment.
This position provides services to 1st, 2nd, and 3rd shift employees. Some evenings/nights are required.
This position will be a hybrid position. Some work must be performed in person at a designed campus work location, and some work can be performed remotely at an offsite non-campus work location.

Requirements

• Proficiency in both Hmong and English languages
• Prior experience providing translation and interpretation services in Hmong <> English
• Prior training and/or teaching experience
• Bachelor's Degree Required.

Nice To Haves

• Commitment to enhancing effective communication and language access in Hmong and English for employees
• Solid foundation and background in Hmong language
• Understanding and knowledge of Hmong culture
• Strong communication skills with the ability to communicate empathetically and effectively, both written and verbally, with departments and personnel as well as customers from a wide range of backgrounds
• Strong organizational skills and ability to prioritize workload with strict attention to details, handle time constraints and adapt to changing needs and demands of services
• Flexibility to work across 3 different shifts and to adjust the working schedule frequently
• Ability to handle challenging, sensitive, and confidential situations respectfully and adhere to ethical principles and compliance with the code of ethics for translators and interpreters
• Preferred degree, certificate, or coursework in: Hmong <> English Translation, Hmong <> English Interpretation, Hmong Literature, Hmong Language, Hmong Studies

Responsibilities

• Collaborates with internal and external groups to assess and evaluate employees' interpretation needs
• Provides interpretation services to employees, managers, and supervisors to support the communication of employment materials to individuals and groups in requested languages
• Collaborates with internal and external groups to assess and evaluate employees' translation needs
• Supports translation coordination, other CLS projects, and assigned administrative tasks related to language services and workplace learning program
• Creates, develops, implements, and facilitates team educational workshops, resources, and materials for both individuals and the organization
• Provides translation services to employees, managers, and supervisors to support the communication of employment materials to individuals and groups in requested languages

Benefits

• generous paid time off
• competitively priced health/dental/vision/life insurance
• tax advantaged savings accounts
• participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level