Interpreter/Cultural Mediator- 40 hrs

Connecticut Children's Medical Center•Hartford, CT

1d•Onsite

About The Position

The Interpreter/Cultural Mediator provides Spanish/English interpretation between patients/families and hospital service providers. This position coordinates the system of interpretation requests, arranges coverage of those requests and maintains data on interpretation needs. The Interpreter/Cultural Mediator assists hospital staff to develop cultural competency in working with Latino populations.

Requirements

Fluency in spoken and written Spanish and English.
Outstanding interpersonal and organizational skills.

Nice To Haves

Undergraduate degree in human services or related field, preferred.
Bicultural preferred.

Responsibilities

Provide Spanish/English interpretation between patients/families and hospital service providers.
Coordinate the system of interpretation requests.
Arrange coverage of interpretation requests.
Maintain data on interpretation needs.
Assist hospital staff to develop cultural competency in working with Latino populations.
Conduct patient/family interactions with respect for differing culture, beliefs and levels of understanding.
Maintain an efficient and accurate system of logging and filling requests for interpretation for all Spanish speaking only patients.
Monitor written translation needs and verbal interpretation needs to develop effective ways to meet those needs.
Provide accurate written translation for all documents translated to Spanish.
Identify opportunities to improve patient care and maintain quality improvement data.
Assist hospital providers with their understanding and respect for cultural differences through informal and formal training.
Mediate cultural issues for staff and families.
Demonstrate knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and apply them to practice.
Demonstrate cultural sensitivity in all interactions with patients/families.
Demonstrate support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS.