Internship: Premium Experience & Engagement (Part-Time/Seasonal)
About The Position
Monumental Sports & Entertainment (MSE) is seeking a motivated individual for the Premium Experience and Engagement Intern position. This role will provide hands-on experience supporting the Business Operations Team in various aspects of arena hospitality and Premium Experience Management. The intern will assist with scheduling, event setup, organizing uniforms, ensuring VIP guest experiences, and other projects as needed. This is a paid internship opportunity for current undergraduate or graduate students looking to gain applicable experience in a professional environment supporting multiple properties within a major sports and entertainment company.
Requirements
- Current undergraduate or graduate student.
- Experience in Hospitality, Food, and Beverage
- Proficiently experienced with Microsoft Excel.
- Outstanding work ethic and a meticulous nature.
- Outstanding interpersonal, written, and verbal communication skills.
- Well organized, thorough, and detail driven.
- Able to develop and maintain successful working relationships.
- Reliable transportation and housing.
- Ability to work nights, weekends, and holidays as needed throughout the Washington Wizards and Capitals seasons.
Responsibilities
- Support concierge and front-of-house staff with guest inquiries and requests.
- Maintain a polished, professional, and welcoming atmosphere in all premium spaces.
- Conduct basic walkthroughs to identify and report issues to supervisors.
- Support event-day and non-event-day operations in premium spaces.
- Analyze market trends, conduct research, and identify potential growth areas.
- Collaborate with internal teams to implement revenue-generating initiatives.
- Support the planning and execution of company events and promotions.
- Assist in fulfilling various contracted assets (i.e. autographed merchandise, dasher boards, suite nights, tickets).
- Take proof of performance photos at all games and events, organize and edit post-event.
- Work home games, client receptions, and other special events.
- Other duties as assigned.
Benefits
- Paid internship
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
