Internship - Compliance Training and Technology
About The Position
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.
Requirements
- Must be a Sophomore, Junior or Senior pursuing a bachelor's degree in a related field (Business, Instructional Design, Human Resources, Communications, Information Technology, Computer Science, Education, etc.).
- Savvy with technology and have ideas of how to incorporate technology into training and business processes.
- Working knowledge of Microsoft 365 - Word, Excel, PowerPoint, and Planner is required
- Organized, detailed, flexible, and able to manage your own time
- Ability to communicate effectively and possess strong writing skills
- Ability to problem-solve in a fast-paced environment
Nice To Haves
- Working knowledge of the following technologies: SharePoint, Power Automate, Power BI, Snagit, Articulate, and Camtasia is a plus
- Experience with video-editing, instructional design, and/or graphic design is a plus
- High level of creativity to represent lengthy information in a format that is engaging
Responsibilities
- Assist with the design, development and production of training content and curriculum for our company
- Maintains job-aids and how-to guides for Learning Management System applications
- Provides daily support and maintains the ongoing operations of the Learning Management System and supporting technologies
- Address any system issues or user issues in a prompt and timely manner
- Maintain content within SharePoint, the LMS, Articulate, and repositories by creating and uploading modules and courses, course content, and running reports
- Assist with audit requests by providing relevant evidence in a timely manner
- Prepare, deliver and manage reports as requested from content owners
Benefits
- medical, dental and vision coverage
- short- and long-term disability
- life insurance
- 401(k) savings plans
- flexible spending accounts
- tuition reimbursement or educational assistance
- annual incentive compensation based on annual business goals
- eight hours of paid volunteer time each year
- access to an on-staff health coach and personal trainer
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What This Job Offers
Career Level
Intern
