Internet Sales Specialist - RideNow Tri-Cities

RideNow Group•Kennewick, WA

5d•Onsite

About The Position

RideNow Powersports Tri-Cities is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join our growing team. This role is ideal for someone who enjoys helping people, is organized, and is comfortable handling online leads and phone calls.

Requirements

1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
Strong communication skills, both written and verbal.
Comfortable using CRM software and working with multiple online tools.
Detail-oriented with strong follow-up habits and organizational skills.
Friendly, professional attitude and willingness to learn.

Responsibilities

Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
Confirm and manage appointments, and provide friendly follow-up with unsold customers.
Communicate clearly and professionally through email, text, and phone, aiming to be helpful, honest, and accurate.
Stay in touch with past customers to build loyalty and long-term relationships.
Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
Work collaboratively with teammates across departments to give customers a great overall experience.

Benefits

Hourly training pay of $20.00/hour during the initial 30-day training period.
Commission structure after training, with earned commissions or hourly training pay ($20.00/hour), whichever is higher per pay period.
Sold Appointments: $25 per sold appointment.
Unit Commission (New Bikes): 1 – 1.5 bikes: $200 per unit; 2 – 3 bikes: $250 per unit; 3.5+ bikes: $300 per unit.
Medical, Pharmacy, Telemedicine, Dental, and Vision coverage (eligible 1st of the month following 30 days).
HSA and FSA options.
401(k) plan.
Life and AD&D insurance.
Short/Long-Term Disability.
Supplemental insurance options.
Accrued paid time off at a rate of 0.0385 hours per hour worked (approximately 80 hours / 10 days annually for full-time staff).
3 paid holidays per year.
Employee Assistance Program (EAP).
Pet Discount Savings Plan.
Generous employee discounts on parts, accessories, and gear.