Internet Sales Specialist - RideNow Concord

RideNow Group•Concord, NC

10h•Onsite

About The Position

RideNow Powersports Concord is looking for a friendly, detail-oriented, and motivated Internet Sales Specialist to join their growing team. This role is ideal for individuals who enjoy helping people, are organized, and are confident handling online leads and phone calls.

Requirements

1+ year of experience in a dealership or internet sales environment (automotive or powersports is preferred).
Strong communication skills, both written and verbal.
Comfortable using CRM software and working with multiple online tools.
Detail-oriented with strong follow-up habits and organizational skills.
Friendly, professional attitude and willingness to learn.
Must be able to sit for prolonged periods of time at work station.
Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Responsibilities

Handle incoming internet leads, phone calls, and inquiries with professionalism, positivity, and prompt responses.
Confirm and manage appointments, and provide friendly follow-up with unsold customers.
Communicate clearly and professionally through email, text, and phone—always aiming to be helpful, honest, and accurate.
Stay in touch with past customers to build loyalty and long-term relationships.
Learn and maintain up-to-date knowledge of current inventory and assist customers in finding the right vehicle.
Accurately log customer information and follow-ups in our CRM to ensure a smooth sales process.
Work collaboratively with teammates across departments to give customers a great overall experience.