Internet Sales Representative
Lithia & Driveway•Los Angeles, CA
•$18•Onsite
About The Position
Ford of Downtown LA is seeking a motivated Internet Sales Representative to handle incoming calls, chats, and emails. The role involves converting sales opportunities into confirmed appointments and ensuring customer contact and follow-up. This position is crucial for driving sales and maintaining customer engagement.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Mathematics – ability to solve basic math calculations
- Basic Computer skills
- High School graduate or equivalent, 18 years or older required.
Responsibilities
- Answer all incoming calls and chat/call requests within 10 seconds.
- Respond to incoming e-mail with an attempted phone call in 5 minutes or less, followed up with a series of outgoing e-mails that end in a price quote within 10 minutes.
- Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
- Speak with at least 75% of all assigned leads.
- Set confirmed appointments with at least 60% of the leads you make contact with.
- Maintain a 60% show rate with those appointments.
- Record every contact you have with customers, regardless of source or type, in the LSMS.
- Complete 100% of your daily scheduled contact tasks.
- Other duties as assigned.
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
