Internet Sales Representative
Lithia & Driveway•Roseville, CA
•Onsite
About The Position
The Internet Sales Representative is responsible for handling incoming calls, chat requests, and emails, aiming to convert sales opportunities into confirmed appointments or handoffs to Sales Consultants. This role requires a strong focus on customer interaction, timely responses, and meticulous record-keeping within the LSMS system.
Requirements
- Strong attention to detail
- Sense of urgency
- Excellent communication skills
- Mathematics – ability to solve basic math calculations
- Basic Computer skills
Responsibilities
- Answer all incoming calls and chat/call requests within 10 seconds.
- Respond to incoming email with an attempted phone call in 5 minutes or less.
- Follow up with a series of outgoing emails that end in a price quote within 10 minutes.
- Convert every sales opportunity to a confirmed appointment or turn them to a Sales Consultant.
- Speak with at least 75% of all assigned leads.
- Set confirmed appointments with at least 60% of the leads you make contact with.
- Maintain a 60% show rate with those appointments.
- Record every contact you have with customers, regardless of source or type, in the LSMS.
- Complete 100% of your daily scheduled contact tasks.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
