Internet Sales Manager - Mercedes Benz Palm Springs

indiGO Auto Group•Palm Springs, CA

9d•Onsite

About The Position

indiGO Auto Group's Mercedes- Benz Palm Springs dealership is seeking a full-time Internet Sales Manager to join our team in our state-of-the-art facility. This is a great opportunity to work for an exciting company in a fast-paced environment.

Requirements

Previous automotive sales and/or internet sales management experience preferred.
Strong understanding of CRM systems, lead management, and digital sales processes.
High degree of professionalism
Strong interpersonal (verbal and written) communication skills, team player
Organizational, multi-tasking, and prioritizing skills
Professional appearance and demeanor.
Willing to submit to a drug test and criminal background check
Valid driver’s license and insurable driving record required.

Responsibilities

Oversee all inbound internet, digital retailing, phone, and third-party leads.
Ensure timely and professional responses to all customer inquiries in accordance with dealership expectations.
Monitor daily lead activity, appointment set rates, show rates, and sold conversions.
Work closely with the Sales Managers to maximize sales opportunities and customer retention.
Maintain accountability for lead management processes within CRM systems including Tekion or other dealership platforms.
Ensure all customer communications and follow-up activities are accurately documented.
Review aging leads and implement action plans to improve engagement and conversion performance.
Assist in structuring deals, presenting pricing, and supporting negotiations when necessary.