Lia Hyundai Enfield - Business Development Center/Internet Sales

The Lia Group•Enfield, CT
•$40,000 - $65,000

About The Position

Lia Hyundai Enfield is seeking an Internet Sales/Business Development Center Agent. The role involves handling internet and phone leads, following up with customers, and setting appointments while communicating effectively with the BDC, sales, and management teams. The agent will use the company CRM daily, answer questions about products and current specials, and continue assisting customers who have already visited the dealership. The company offers competitive compensation, benefits, training, and opportunities for employee development and growth. The role requires evening and Saturday availability, a professional appearance, a positive attitude, and comfort communicating with customers by phone, email, text, and in person.

Requirements

  • Willingness to work evenings and Saturdays.
  • Organized and ambitious self-starter with an enthusiastic personality.
  • Prompt and courteous manner.
  • Professional appearance and positive attitude.
  • Comfort communicating with customers by phone, email, text, and face-to-face.
  • Excellent verbal and written communication skills.
  • Clean and valid driver's license.

Nice To Haves

  • Prior experience is preferred; the employer is willing to train the right person.

Responsibilities

  • Answer internet and phone leads and maintain follow-up until an appointment is made.
  • Reach out to customers who missed appointments.
  • Communicate effectively with the BDC, sales, and management teams to support the customer process.
  • Work in the CRM daily.
  • Answer customer questions about product knowledge and current specials.
  • Set appointments.
  • Follow up with customers who have already visited to continue helping with their search.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Continued education and manufacturer hands-on and web-based training.
  • Paid time off.
  • Paid weekly.
  • Employer-funded life insurance plan.
  • Discounts on services and parts.
  • Employee vehicle purchase plans.
  • Company-provided uniforms.
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