Lia Hyundai Enfield - Business Development Center/Internet Sales

The Lia Group•Enfield, CT

20h•Onsite

About The Position

Lia Hyundai Enfield is seeking an Internet Sales/Business Development Center Agent to join its team. The role focuses on responding to internet and phone leads, maintaining customer follow-up, and setting appointments. The agent works with the BDC, sales, and management teams to support an effective customer process and communication. The position also involves using the CRM daily, answering questions about products and current specials, contacting customers who miss appointments, and continuing to assist customers after they have visited the dealership.

Requirements

Willingness to work evenings and Saturdays.
Organized, ambitious self-starter with an enthusiastic personality.
Prompt and courteous manner.
Professional appearance and positive attitude.
Comfort communicating with customers by phone, email, text, and face-to-face.
Excellent verbal and written communication skills.
Clean and valid driver's license.

Nice To Haves

Prior experience is preferred; training is available for the right person.

Responsibilities

Answer internet and phone leads and maintain follow-up until an appointment is made.
Reach out to customers who miss appointments.
Work with the BDC, sales, and management teams to streamline the customer process and maintain effective communication.
Work in the CRM daily.
Answer customer questions about product knowledge and current specials.
Set appointments.
Follow up with customers who have already visited to continue helping with their search.

Benefits

Medical, dental, and vision coverage.
401(k) plan with employer match.
Continued education and manufacturer hands-on and web-based training.
Paid time off.
Paid weekly.
Employer-funded life insurance plan.
Discounts on services and parts.
Employee vehicle purchase plans.
Company-provided uniforms.
Competitive wages.
Volunteerism and fundraising opportunities supporting local charities and nonprofit organizations.