Internet Sales Associate

Sunset Auto Group•Sarasota, FL
•Onsite

About The Position

This role focuses on engaging with customers who are researching and shopping for vehicles online. The Internet Sales Associate will be responsible for responding to customer inquiries via various digital channels, understanding their needs, and guiding them through the process from initial online contact to vehicle purchase. Unlike traditional sales roles, this position offers a better work-life balance, with no requirement to work every night and weekend.

Requirements

  • Experience in sales and/or customer service
  • Enjoys communicating by phone, email, text, and in person
  • Comfortable working with computers and online tools
  • Responds quickly and follows through consistently
  • Can build rapport and establish trust
  • Motivated by goals and earning potential
  • Strong presentation and communication skills
  • Eager to learn and receptive to coaching
  • Maintains a professional appearance and demeanor
  • Strong English communication skills
  • Has a valid driver's license
  • Has a verifiable work history
  • Bilingual candidates are encouraged to apply.

Nice To Haves

  • Automotive experience is NOT required. We'll train the right person.

Responsibilities

  • Respond to customers through internet leads, email, chat, text, and phone
  • Follow up with online shoppers and help move them from browsing to buying
  • Ask the right questions to understand what each customer wants and needs
  • Help customers identify the right new or pre-owned vehicle
  • Schedule appointments and prepare customers for their dealership visit
  • Demonstrate vehicles, technology, features, and options
  • Guide customers through pricing and vehicle purchase decisions
  • Build relationships that create repeat and referral business
  • Maintain strong knowledge of our vehicles, features, and accessories
  • Participate in dealership-provided product and sales training

Benefits

  • Guaranteed pay for your first 90 days
  • Outstanding earning and advancement potential
  • Bonus opportunities
  • Closed every evening and Sundays
  • Full benefits package
  • Paid time off and paid holidays
  • 401(k) retirement plan
  • Company-paid training
  • Employee discounts
  • Medical, Dental, and Vision insurance
  • Life and disability coverage
  • Paid time off available to use after 6 months
  • Opportunities for advancement
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