International (Mandarin) Student Coordinator (Los Angeles, CA area)

Apex International Education Partners • , CA

12d • $24 - $26 • Remote

About The Position

APEX is seeking a professional, reliable, and dedicated full-time International (Mandarin) Student Coordinator in the Los Angeles, California area. The coordinator is an integral member of APEX’s Homestay & Dormitory Program, supporting international students from China, ages 13–20, as they adjust to living with American host families or in dormitories and attend nearby private middle and high schools. The role includes advising students, coordinating with schools and host families, communicating with Chinese parents, supporting student re-enrollment and retention, mediating issues, participating in staff meetings, promoting the homestay program through Chinese social media, and assisting with company programs.

This remote position involves working from home and traveling throughout the assigned territory, including Los Angeles and surrounding areas. The regular schedule is Monday through Friday, 8:30 a.m.–1:30 p.m. and 8:00 p.m.–10:00 p.m., plus five flexible hours weekly to accommodate between-shift and weekend needs. The position totals 40 hours per week; approved overtime may be worked when needed. During July, operations slow down and fewer than 40 hours or no hours may be required. Travel using an employee-owned car is required, with mileage reimbursed. Compensation is $24–$26 per hour, depending on experience.

Requirements

• Fluency in spoken, written, and read English and Mandarin.
• A four-year bachelor's degree earned in the United States, focused on education or a related field.
• Proficient computer skills, including Word and Excel.
• Willingness and ability to travel extensively within the assigned territory, including Los Angeles and surrounding areas.
• Use of an employee-owned car for travel.
• A valid driver's license.
• Ability to work the stated Monday–Friday split-shift schedule, plus five flexible hours each week to accommodate between-shift and weekend needs.
• Excellent communication and customer-service skills.
• Excellent problem-solving and independent-judgment skills.
• Ability to work collaboratively with China sales staff and U.S. student-support staff while balancing cultural differences.
• Strong follow-up skills and attention to detail.

Nice To Haves

• A master's degree or higher with subject-matter expertise.
• Prior experience in international education.
• Location in or near the Los Angeles, California area.

Responsibilities

• Act as a trusted adviser and consultant for APEX student clients.
• Visit nearby APEX partner schools and host families in person monthly, including one-on-one meetings with students and/or teachers.
• Proactively assist students with questions and provide academic and cultural suggestions and advice.
• Communicate with and provide customer service to Chinese parents when needed.
• Assist and advise students with annual re-enrollment while maintaining client retention within APEX’s partner-school network.
• Exercise discretion and independent judgment to mediate issues between students and host families by phone or during in-person house visits.
• Participate in meetings with APEX U.S. staff and managers.
• Promote APEX’s Homestay Program on WeChat and other Chinese social media platforms.
• Assist with, promote, and manage company programs.

Benefits

• Medical insurance after two months of service.
• Dental insurance after two months of service.
• Vision insurance after two months of service.
• Life insurance after two months of service.
• EAP/Wellness Program after two months of service.
• 401(k) retirement plan, with employee participation after two months of service and an employer match after one year of service.
• Paid time off for vacation, sick, and personal leave.
• Paid company holidays.
• Mileage reimbursement for required travel.

What This Job Offers

• Job Type: Full-time