Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Upper Arlington, OH

25d

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate completing required U.S. internship hours at CVS Health. After successfully passing the FPGEE and TOEFL, eligible graduates may apply to the role. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care while developing pharmacy knowledge, skills, and abilities through a mixed-modality learning plan and curated learning experience.

Interns must complete their required internship within 18 months and are expected to complete and pass all required pharmacist licensure exams and processes within 120 days of finishing the internship hours. The role develops experience in diverse patient care, practice management, leadership, and education. Failure to complete internship hours within 18 months or obtain pharmacist licensure as prescribed results in removal from the role and separation of employment.

The intern supports patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and pharmacy workflow, excluding final prescription verification. Duties include assisting customers, processing prescriptions, supporting pharmacy operations and patient-care programs, maintaining confidentiality, and helping train and develop pharmacy support staff. Duties are performed in accordance with applicable law and CVS policies, and under pharmacist supervision where specified.

Requirements

• Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS training program.
• High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
• Active Pharmacy Intern license in the state where the district is located.
• Successfully pass the FPGEE and TOEFL before applying to the role.
• Obtain pharmacist licensure in the state where the position is based within 120 days of completing U.S. internship hours.
• Complete required U.S. internship hours within 18 months.
• Strong communication and presentation skills.
• Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
• Ability to maintain regular and predictable attendance, including nights and weekends.
• Ability to complete required training and obtain required licensure within guidelines.
• Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.
• Prior related work experience: 0–3 years required.

Nice To Haves

• Eligibility to immunize.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Prior related work experience of 3–5 years preferred.
• Once state regulations are met, willingness and ability to immunize, an essential pharmacist function.

Responsibilities

• Greet and assist pharmacy and front-store customers in person and at the drive-through; answer questions, telephone calls, and concerns professionally.
• Seek ways to improve customer satisfaction, remove obstacles, and create personalized customer experiences.
• Maintain customer and patient confidentiality under HIPAA and company standards, and comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
• Meet state and federal licensure requirements within the required timeframe and complete required training programs.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
• Resolve third-party rejections and complete manual claim forms.
• Perform prescription pick-up procedures and access, enter, and retrieve information using the workstation.
• Follow inventory policies and procedures, maintain in-stock levels, replenish inventory, and assist with putting away drug orders as permitted by law, excluding CII drugs.
• Provide additional healthcare services when allowed by state regulation, certification, and pharmacy leadership, such as point-of-care or swab-and-send testing and immunization preparation or delivery.
• Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and direct customers to the pharmacist when appropriate.
• Address medical questions when appropriate, interact with healthcare professionals, and obtain relevant medical-history information when applicable to support care.
• Communicate with field management and corporate teams as needed and participate in required store operational meetings.
• Help maintain a clean, organized, professional pharmacy department according to CVS standards.
• Support scheduling based on business needs and workflow, and coordinate or implement training and development for pharmacy support staff.
• Recognize colleagues and celebrate success; contribute to a team culture of care, enthusiasm, energy, and pride.
• Support the pharmacy manager in motivating, inspiring, and developing pharmacy support staff, balancing assignments to use strengths and address development needs.
• Identify business opportunities and solutions, help implement them, and work with the team toward specified goals and improved performance.
• Adapt to change, collaborate with others, and align colleagues around the organization’s purpose and patient-care goals.
• Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks assigned by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree