About The Position

The International Patient Accounts Specialist 1 is responsible for supporting international patient billing and account activities under established guidelines and procedures. This role focuses on accurate account maintenance, insurance verification, and timely follow-up while developing working knowledge of international billing practices, payer requirements, and reimbursement processes. The Specialist I serves as a knowledgeable point of contact for internal stakeholders and patients, escalating complex issues as appropriate.

Requirements

  • Associate's degree.
  • Minimum of one (1) year of progressively responsible experience in healthcare finance, accounting, or revenue cycle operations with an emphasis on international billing, collections, denial management, and appeals.
  • Minimum Required Experience: 1 Year

Responsibilities

  • Supporting international patient billing and account activities under established guidelines and procedures.
  • Accurate account maintenance.
  • Insurance verification.
  • Timely follow-up.
  • Developing working knowledge of international billing practices, payer requirements, and reimbursement processes.
  • Serving as a knowledgeable point of contact for internal stakeholders and patients.
  • Escalating complex issues as appropriate.

Benefits

  • Career growth and development opportunities, with clear pathways and ongoing support
  • Comprehensive health and wellness resources that go beyond traditional benefits
  • A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
  • Tuition reimbursement to support continued learning and advancement
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