About The Position

The International Patient Accounts Specialist 1 supports international patient billing and account activities under established guidelines and procedures. The role focuses on accurate account maintenance, insurance verification, and timely follow-up while developing working knowledge of international billing practices, payer requirements, and reimbursement processes. The Specialist serves as a knowledgeable point of contact for internal stakeholders and patients, escalating complex issues as appropriate.

Requirements

  • Associate degree.
  • At least one year of progressively responsible experience in healthcare finance, accounting, or revenue cycle operations, with an emphasis on international billing, collections, denial management, and appeals.

Responsibilities

  • Support international patient billing and account activities under established guidelines and procedures.
  • Maintain accurate patient accounts.
  • Verify insurance.
  • Conduct timely account follow-up.
  • Serve as a point of contact for internal stakeholders and patients.
  • Escalate complex issues as appropriate.

Benefits

  • Career growth and development opportunities, with clear pathways and ongoing support.
  • Comprehensive health and wellness resources.
  • A wellness program that can help employees eliminate their medical plan deductible.
  • Tuition reimbursement.
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