Internal Support Engineer

Field Fastener•Florence, SC

18d•$60,000 - $70,000

About The Position

Field is seeking an experienced, results-driven, independent-thinking Team Member to work full-time on its Technical Team. The role works with quality, sourcing, account management, operations, and engineering, providing product and application knowledge, troubleshooting, testing, presentations, and other technical contributions. The successful candidate has a strong mechanical engineering background and practical mechanical aptitude, works effectively in a team, and is willing to provide technical support and solutions to Field’s operations and customers. Knowledge of fasteners, fastener manufacturing, and fastening applications is necessary. The position is available in Machesney Park, Illinois; Florence, South Carolina; Columbus, Ohio; Tyler, Texas; or Salem, Oregon. It reports to John Derry and has no direct reports. The position is hourly/salary, with a stated starting salary range of $60,000–$70,000 per year. Travel to support business activities may be up to 25%, including some overnight travel. The role requires flexibility in schedule and work environment based on business needs. Field describes itself as a family-owned global supplier of fasteners, “C” commodities, inventory management services, and technical support. It highlights a culture based on Integrity, Commitment, Teamwork, Innovation, Flexibility, and Fun. Full-time positions are eligible for benefits including medical, dental, vision, life insurance, 401(k), life coaching, paid vacation, paid holidays, paid volunteer time, and quarterly bonuses.

Requirements

At least 3 years of experience in a technical role.
Understanding of mechanical engineering principles.
Mechanical aptitude and hands-on mechanical experience, with willingness to do practical, physical work.
Experience interacting with customers, including giving presentations.
Knowledge of fasteners, fastener manufacturing, and fastening applications.

Nice To Haves

Hands-on mechanical engineering experience in a manufacturing setting, or a bachelor’s degree in Mechanical Engineering with relevant experience.
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Prior experience with CAD programs such as AutoCAD, SolidWorks, or Pro/ENGINEER.
Prior leadership or supervisory experience.

Responsibilities

Commit to Field’s Mission Statement, Core Values, and Fieldamentals.
Analyze problems, develop and present alternative solutions, and influence outcomes.
Provide technical guidance and direct support to internal customers on implementations and part creations, sourcing decisions, non-conformance troubleshooting and testing, specifications interpretation, and internal technical training.
Provide technical support to internal production operations, including kitting and assembly, as needed.
Assist with technical guidance for external customers on cost-saving recommendations, product or assembly redesigns, quality-related information, and mechanical expertise.
Use testing and machining equipment as needed to resolve problems and provide technical solutions.
Engage in ongoing formal training on fasteners and fastening to achieve desired results.
Lead Field’s internal technical training.
Communicate effectively with internal and external customers and suppliers, answering questions and requests with engineering information.
Work effectively in a fast-paced, team-based environment.
Use strong time-management, analytical, and leadership skills, with attention to detail.
Work in a motivated, organized, results-driven manner with limited direct supervision.
Deliver effective presentations to communicate capabilities and results.
Take on additional responsibilities and demonstrate flexibility in work schedule and work environment based on business needs.
Travel to support business activities, up to 25%, potentially including overnight travel.