Corporate Investigator Senior

USAA•Tampa, FL

2d•$93,770 - $168,790•Onsite

About The Position

USAA is seeking a senior internal security investigator for its Tampa, Florida campus. Under minimal supervision, this role conducts complex investigations into corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against USAA. The investigator builds relationships with peer partners and leaders, educates the enterprise about internal threats and fraud, supports the development and implementation of responses to internal fraud or threat issues, and reviews laws, regulations, and current events for their business impact. This is an onsite position at the Tampa campus. Relocation assistance is not available. The role requires travel up to 25% of the time.

Requirements

Bachelor's degree, or four years of relevant education and/or experience.
At least six years of relevant experience in corporate fraud investigations, risk mitigation, or Federal, State, local, or Military Law Enforcement, including interviewing skills.
Knowledge of the Bank Secrecy Act, USA Patriot Act, Sarbanes-Oxley Act of 2002, other applicable laws and regulations, company policies, and investigative best practices.
Excellent communication skills across available channels and ability to collaborate and execute with cross-functional teams at all organizational levels.
Ability to use Microsoft Office applications.
Ability and willingness to travel 25% of the time.

Nice To Haves

Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI), or Certified Protection Professional (CPP) certification.
Strong knowledge of SAR requirements and understanding of federal regulations pertaining to the Bank Secrecy Act.
Experience conducting risk and threat assessments.
US military experience through military service or as a military spouse/domestic partner (optional).

Responsibilities

Apply advanced knowledge of USAA's business, products, procedures, and processes.
Maintain knowledge of company policies, applicable laws and regulations, and investigative best practices.
Serve as a resource to less experienced team members.
Use sophisticated investigative tools and techniques.
Conduct complex and high-priority investigations involving external or internal fraud, collusion, corporate policy violations, workplace violence, and other criminal matters within or against USAA.
Conduct interviews or interrogations, gather information, and analyze data in support of investigations.
Organize investigative results, preserve evidence, and present facts to substantiate or disprove allegations for employment decisions.
Assist with case preparation and coordinate Incident Management Team meetings for case briefings or presentations as needed.
Provide written or oral briefings on high-profile cases to management or executive management.
Participate in pre-event planning, security assessments, and coordination with the USAA Executive Protection team, law enforcement, and venue security personnel.
Develop and maintain relationships with law enforcement agencies and other institutions to help keep the corporation informed of potential risks.
Assist in developing CI HouseCall, workplace violence policy, standards, guidelines, and procedures for maintaining USAA's safe workplace program.
Conduct CI HouseCall learning sessions, based on business need, on investigations, fraud, workplace violence, harassment, and corporate policy violations.
Provide partners with comprehensive case reports to support disposition decisions for employees or contract employees, and participate in the USAA Dialogue (Dispute Resolution) Program as required.
Perform other assigned tasks.
Ensure business risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.