Corporate Investigator Senior

USAA•San Antonio, TX

2d•$93,770 - $168,790•Onsite

About The Position

USAA is seeking a senior investigator to conduct complex investigations involving corporate policy violations, workplace violence, fraud, collusion, and other criminal matters within or against the company. Under minimal supervision, this role applies advanced business and investigative knowledge, builds relationships with partners and leadership, and helps educate the enterprise about internal threats and fraud. The investigator also reviews laws, regulations, and current events for their business impact and contributes to internal fraud and threat initiatives. This position is based onsite at USAA’s San Antonio, Texas, campus. The role requires travel 25% of the time; relocation assistance is not available. The position also participates in executive security planning and coordination, supports the safe workplace program, and provides case briefings and reports for employment or other disposition decisions.

Requirements

Bachelor’s degree, or four years of relevant education and/or experience.
Six or more years of relevant experience in corporate fraud investigations, risk mitigation, or Federal, State, local, or Military Law Enforcement, including interviewing skills.
Knowledge of the Bank Secrecy Act, USA Patriot Act, Sarbanes-Oxley Act of 2002, other applicable laws and regulations, company policies, and investigative best practices.
Excellent communication skills across available channels, with the ability to collaborate and execute across cross-functional teams and all organizational levels.
Ability to use Microsoft Office applications.
Ability and willingness to travel 25% of the time.

Nice To Haves

Certified Fraud Examiner (CFE), Certified Forensic Interviewer (CFI), or Certified Protection Professional (CPP).
Strong knowledge of SAR requirements and understanding of federal regulations pertaining to the Bank Secrecy Act.
Experience conducting risk and threat assessments.
US military experience through military service or as a military spouse/domestic partner; optional.

Responsibilities

Apply advanced knowledge of USAA’s business, products, procedures, and processes.
Maintain knowledge of company policies, applicable laws and regulations, and investigative best practices.
Serve as a resource to less experienced team members.
Use sophisticated investigative tools and techniques.
Conduct complex, high-priority investigations involving internal or external fraud, collusion, corporate policy violations, workplace violence, and other criminal matters within or against USAA.
Conduct interviews or interrogations, gather information, and analyze data in support of investigations.
Organize investigative results, preserve evidence, and present facts to substantiate or disprove allegations for employment decisions.
Assist with case preparation and coordinate Incident Management Team meetings for case briefings or presentations as needed.
Provide written or oral briefings on high-profile cases to management and executive management.
Participate in pre-event planning and security assessments, coordinating with the USAA Executive Protection team, law enforcement, and venue security personnel.
Develop and maintain relationships with law enforcement agencies and other institutions to keep the corporation informed of potential risks.
Assist with developing CI HouseCall and workplace-violence policies, standards, guidelines, and procedures for the safe workplace program.
Conduct CI HouseCall learning sessions, as business needs require, on internal investigations, fraud, workplace violence, harassment, and corporate policy violations.
Provide partners with comprehensive case reports to support disposition decisions involving employees or contract employees.
Participate in the USAA Dialogue (Dispute Resolution) Program as required.
Perform other assigned tasks.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.