Internal Sales Consultant

Corebridge Financial•Houston, TX
•Hybrid

About The Position

The Internal Sales Consultant is a front-line role on Corebridge Financial’s Inbound Call Team, providing financial professionals and advisors with product information and support. The role handles inquiries about annuity product features, performance data, hypothetical illustrations, and literature requests, while aiming to deliver an exceptional experience on every call. The consultant works closely with internal wholesalers, external wholesalers, advisors, and internal departments to support sales goals. The role is based in the company’s Houston, Texas office and follows a hybrid working policy, combining office and remote work.

Requirements

  • Strong sales skills.
  • Excellent verbal and written communication skills.
  • Strong analytical skills.
  • Ability to learn new skills in a short amount of time.
  • Ability to prioritize responsibilities and multitask throughout the day.
  • Flexibility to work multiple shifts; shift start times range from 5 AM to 8 AM.

Nice To Haves

  • Banking and/or financial services experience preferred, but not required.
  • Prior call or sales experience is a plus.
  • Bachelor’s degree preferred but not required.
  • FINRA licenses preferred but not required.

Responsibilities

  • Successfully complete training on Corebridge Financial product lines, sales processes, and systems.
  • Become a subject matter expert on annuities and product lines.
  • Keep up with continuous product updates and changes to firms’ rules of engagement.
  • Proactively learn about the retirement industry and business practices across financial institutions, independent financial advisors, and wirehouse firms.
  • Handle inbound calls in rapid succession while using Corebridge Financial systems and aiming to make each customer interaction successful.
  • Build rapport with internal departments and external sales contacts to achieve sales goals.
  • Provide advisors with information about product features, performance data, hypothetical illustrations, and literature.

Benefits

  • Medical, dental, and vision insurance plans.
  • Mental health support and wellness initiatives.
  • 401(k) plan with a company match of up to 6% of eligible pay and a company contribution equal to 3% of eligible pay, subject to annual IRS limits and plan terms; contributions vest immediately.
  • Employee Assistance Program offering confidential counseling services and resources.
  • Matching charitable donations to tax-exempt organizations 1:1, up to $5,000.
  • Up to 16 annual volunteer hours.
  • At least 24 PTO days for eligible employees.
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