Internal Operations Intern

Faulk & Winkler LLC•Baton Rouge, LA

About The Position

Faulk & Winkler, LLC is seeking an Internal Operations Intern to gain hands-on experience in a professional services environment while supporting the day-to-day operations of a growing CPA firm. The intern will work with team members across the tax, audit, client accounting, and pension departments, assisting with administrative, operational, and project-based responsibilities. The role offers exposure to how a professional services firm operates and opportunities to develop technical and interpersonal skills.

Requirements

Strong written and verbal communication skills.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Reliable availability, including the ability to stay until office closing time a few times each week and maintain some availability during holiday and semester breaks.

Nice To Haves

Currently pursuing or recently completed a degree in Business, Accounting, Human Resources, Communications, or a related field.
Previous internship, customer service, leadership, or office experience is a plus, but not required.
Eagerness to learn, take initiative, ask questions, take on new challenges, and contribute wherever needed.
Approachable, professional, and welcoming manner when interacting with clients, guests, and team members.
Organized and detail-oriented, with the ability to prioritize competing tasks and meet deadlines.
Interest in contributing positively to the Greater Baton Rouge community.
Comfort with Microsoft Office and willingness to learn new systems, processes, and tools.
Collaborative, team-oriented approach.

Responsibilities

Serve as a welcoming first point of contact for clients and visitors in person and over the phone.
Assist with scheduling, document preparation, data entry, filing, and office organization.
Support multiple departments with administrative and project-based needs.
Complete daily errands and assist with general office tasks as needed.
Sort, distribute, and process incoming and outgoing mail.
Help maintain office supplies, common areas, and office equipment.
Assist with employee events, recruiting activities, onboarding projects, and other firm initiatives.
Take ownership of special projects and identify opportunities to improve efficiency and processes.