Internal Medicine Veterinary Assistant (PM/BS)

COVE Animal Health•Middletown, CT
•Onsite

About The Position

Pieper Memorial Veterinary Center in Middletown, CT is looking for a Veterinary Assistant to join their Internal Medicine team. This is a fast-paced specialty where assistants play an important role in keeping patients comfortable, owners informed, and the department running smoothly. Previous Internal Medicine or specialty experience is not required, but a strong foundation in veterinary patient care, initiative, attention to detail, and comfortable communication with clients and coworkers are essential. The vision of the center is to make the community happier and healthier.

Requirements

  • Previous Veterinary Assistant experience required.
  • Comfortable handling and restraining dogs and cats.
  • Strong patient care skills and attention to detail.
  • Takes initiative and is able to recognize and anticipate tasks that need to be completed.
  • Comfortable speaking with pet owners in person and by phone.
  • Strong communication skills and the ability to work effectively as part of a team.
  • Willingness and ability to learn veterinary terminology, medication names, and common Internal Medicine workflows.
  • Ability to follow detailed instructions and accurately communicate information to doctors, technicians, coworkers, and clients.
  • Ability to stay organized and prioritize tasks in a busy clinical environment.
  • Knowledge of basic procedures for receiving and assisting with veterinary patients and requesting laboratory testing.
  • Knowledge of the use, care, and storage of common veterinary equipment and materials.
  • Understanding of basic cleaning, disinfection, and infection-control practices.
  • Ability to work independently on assigned tasks while also accepting direction and feedback from the medical team.
  • Strong client service skills and a compassionate approach to patients and their families.

Nice To Haves

  • Previous Internal Medicine or specialty experience.
  • Experience with EzyVet and SmartFlow.

Responsibilities

  • Assist in keeping the department organized and moving throughout the day.
  • Anticipate patient and team needs.
  • Help with patient care and restraint.
  • Communicate with owners.
  • Keep treatment areas organized.
  • Support technicians and doctors.
  • Gather information from owners.
  • Provide updates or instructions as directed by the medical team.
  • Help make veterinary visits feel organized and supportive.
  • Participate in patient care.
  • Perform basic patient care.
  • Handle and restrain dogs and cats.
  • Request laboratory testing.
  • Use, care for, and store common veterinary equipment and materials.
  • Perform basic cleaning, disinfection, and infection-control practices.
  • Follow detailed instructions and accurately communicate information to doctors, technicians, coworkers, and clients.
  • Provide strong client service and a compassionate approach to patients and their families.

Benefits

  • Competitive paid time off & holidays
  • Career Growth & Training Opportunities
  • Comprehensive medical, dental, and vision insurance
  • Mental Health Focused Services
  • 401(k) plan with strong employer match
  • Up to 75% employee pet care discount
  • Annual uniform allowance
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