Internal Manager in Training

Circle K Stores•Danville, IN

2d•Onsite

About The Position

The Internal Manager in Training role prepares the employee to manage a store site. The position involves supervising and training employees, maintaining customer service and site standards, managing schedules and site operations, building relationships with customers and suppliers, communicating with employees and the Market Manager, and overseeing financial performance and controls. The manager works with a minimum of direction and supervision and is expected to act as an effective manager, supervisor, and leader. The work is primarily indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. Duties may change periodically based on business needs.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the conditions described.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver's license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Nice To Haves

Retail sales experience.

Responsibilities

Recruit, hire, train, schedule, supervise, and manage employees while promoting excellent customer service.
Assign tasks to ensure the site is clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Apply non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers and resolve customer complaints promptly and professionally.
Promote excellent service and a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees in customer service, site image, marketing execution, and safety procedures.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, and perform other financial analyses needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.