INTERNAL MAINTENANCE OUTDOOR PORTER

Graton Resort & Casino•Rohnert Park, CA
•Onsite

About The Position

The Internal Maintenance Outdoor Porter is responsible for maintaining the cleanliness of indoor and outdoor public areas, building entries, and parking lots while upholding the resort’s luxury standards. The role performs duties in accordance with company standards, policies, and procedures and supports Graton Resort & Casino’s values and hospitality standards. The position performs routine and deep cleaning across the property, including power washing, sweeping, trash removal, high dusting, floor care, and cleaning interior and exterior windows. The porter uses tools and heavy equipment as trained, handles biohazard spills and contaminated areas according to department protocols, and moves and resets furniture and equipment as needed. Duties may change or be reassigned by management to meet business needs.

Requirements

  • Communicate effectively with guests, team members, and management in written and verbal form.
  • Read, write, and speak English.
  • Interact with team members and guests in a friendly, positive, and courteous manner.
  • Be at least 21 years of age.
  • Stand and walk for the duration of the shift; sitting is rare and only as needed for assigned tasks.
  • Bend, twist, squat or kneel, and reach intermittently, including reaching up to six feet and above the shoulders.
  • Climb stairs and walk intermittently.
  • Tolerate chemicals, cleansers, and solvents for the duration of the shift.
  • Have manual dexterity to operate job-related equipment for the duration of the shift.
  • Hear and communicate by telephone and radio for the duration of the shift.
  • Push, pull, transport, and maneuver items weighing up to 50 pounds intermittently.

Responsibilities

  • Support and promote the company’s values and hospitality standards.
  • Perform outdoor deep cleaning, including power washing, sweeping, and trash pickup.
  • Deep clean ceiling fixtures, ledges, and fans through high dusting.
  • Perform floor deep-cleaning tasks, including stain extraction, burnishing, and waxing.
  • Deep clean interior and exterior property windows.
  • Operate tools and heavy equipment as trained to clean walkways, parking lots, structures, windows, furniture, carpets, fixtures, and walls.
  • Maintain guest and team member common areas throughout the property.
  • Clean biohazard spills and contaminated areas according to department policies and protocols.
  • Remove trash and broken glass from guest and team member common areas.
  • Clean walls, surfaces, walking paths, sidewalks, and vents according to department policies and protocols.
  • Move, rearrange, or relocate furniture and equipment as needed to clean thoroughly, then restore items to the company-approved layout.
  • Collect and empty trash receptacles throughout guest and team member common areas.
  • Perform other duties as assigned or adjusted by management to meet business needs.
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