INTERNAL MAINTENANCE OUTDOOR PORTER

Graton Resort & Casino•ROHNERT PARK, CA
•Onsite

About The Position

Responsible for the cleanliness of indoor and outdoor public areas, building entries, and parking lots while upholding the resort’s luxury standards. The Utility Porter performs responsibilities in accordance with company standards, policies, and procedures, and supports and promotes Graton Resort & Casino’s values. The role performs deep cleaning indoors and outdoors, maintains guest and team member common areas, handles trash and broken glass, and cleans contaminated areas according to departmental protocols. The position may require operating tools and heavy equipment, moving or relocating furniture and equipment, and restoring items to approved layouts after cleaning.

Requirements

  • Communicate effectively with guests, team members, and management in written and verbal form.
  • Read, write, and speak English.
  • Interact with team members and guests in a friendly, positive, and courteous manner.
  • Be at least 21 years of age.
  • Stand and walk for the duration of the shift; sit only rarely and as needed to complete assigned tasks.
  • Bend, twist, squat, or kneel intermittently, up to 88% of the shift; climb stairs and walk intermittently, up to 50% of the shift.
  • Tolerate use of chemicals, cleansers, and solvents for the duration of the shift.
  • Reach up to six feet and above the shoulders intermittently, up to 88% of the shift.
  • Have manual dexterity to operate job-related equipment for the duration of the shift.
  • Hear and communicate via telephone and radio for the duration of the shift.
  • Push, pull, transport, and maneuver items weighing up to 50 pounds intermittently, up to 88% of the shift.

Responsibilities

  • Support and promote Graton Resort & Casino’s values while delivering hospitality.
  • Perform duties in accordance with company standards, policies, and procedures.
  • Perform outdoor deep cleaning, including power washing, sweeping, and picking up trash.
  • Deep clean high areas, including ceiling fixtures, ceiling ledges, and fans.
  • Deep clean flooring through stain extraction, burnishing, and waxing.
  • Deep clean interior and exterior property windows.
  • Operate tools and heavy equipment as trained to maintain walkways, parking lots, structures, windows, furniture, carpets, fixtures, and walls.
  • Maintain cleanliness of guest and team member common areas throughout the property.
  • Clean biohazard spills and contaminated areas according to departmental policies and protocols.
  • Remove trash and broken glass from guest and team member common areas.
  • Clean walls, surfaces, walking paths, sidewalks, and vents as required by departmental policies and protocols.
  • Move, rearrange, or relocate furniture and equipment as needed for cleaning.
  • Reset furniture and equipment to company-approved layouts after cleaning.
  • Collect and empty trash receptacles in guest and team member common areas.
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